Windows 8 and 8.1 Forums


Can't buy anything from windows store, shows up old login

  1. #1


    Posts : 1
    windows 8'1

    Can't buy anything from windows store, shows up old login


    I changed my old password and when windows sent me to another screen when I accidentally hit the section that says block this account. I than had to changed to a new email address and password which I did and signed in. But now when I try to buy something from the windows store it goes to my old email and password. How do I get rid of that old login and password that is blocked.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello dholen, and welcome to Eight Forums.

    Double check to see which Microsoft account you are signed in to the Store with. From what you say, it's the old account, and you can use the method in the tutorial below to sign in to the Store with your new account instead.

    Windows Store - Sign in with Different Microsoft Account in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

Can't buy anything from windows store, shows up old login
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