Windows 8 and 8.1 Forums


Windows 8 apps crash immediately after opening

  1. #1


    Posts : 8
    Windows 8.1

    Windows 8 apps crash immediately after opening


    Windows 8.1 apps crash immediately after opening and none of the Windows 8.1 apps will fully load.

    After clicking on an app, the loading screen appears for about a second, and then it goes back to the (metro) menu.

    I tried to restore the system by system restore point but I couldn't

    an error occurs and it tells me that the the system couldn't be restored to the point I wanted

    Also I just want to add that there's a problem that I have just found which is the Hp simplepass software is not working too

    whenever I open it, it crash's immediately too

    and I get this message when I open the photoshop from the search bar on the right

    Click image for larger version


    however I used to open it that way and it worked but not anymore and the same for the metro apps, it used to work with me before feb 5th

    any suggestions to get over this issue?

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Store - Re-register in Windows 8 and 8.1

    It used to work with me after upgrading to 8.1 and just crashed few days ago.


    Store Cache - Clear in Windows 8

    I got this message after doing the instructions



    Apps and Tiles Not Working or Responding: Fix in Windows 8

    I almost tried most of them and none worked
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    Download the attached file & Right click. Select Run as Administrator.

    The file runs 3 separate commands, press any key after each.
    Windows 8 apps crash immediately after opening Attached Files
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Video driver installed?
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    Video driver installed?
    Yes, It used to work well. but in case it had been uninstalled accidentally, how can I make sure I have a video driver?

    PS/ the metro games or the games that purchased from the store doesn't work but driver san francisco game for instance works perfectly with me

    Quote Originally Posted by ectech View Post
    Download the attached file & Right click. Select Run as Administrator.

    The file runs 3 separate commands, press any key after each.
    I'm running it now
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Check Device Manager. Devmgmt.msc. You can see the driver date. If you aren't sure about it, just go to HP.com and install the latest video driver for your model from there.

    Maybe EC figures something out for ya.

    If you have some kind of third party security, uninstall then reboot to test.
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8.1


    Quote Originally Posted by ectech View Post
    Download the attached file & Right click. Select Run as Administrator.

    The file runs 3 separate commands, press any key after each.
    Unfortunately it's done and nothing changed.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,360
    Windows 8.1 Enterprise


    Its late and I'm going to bed...

    In the meantime download the attached file, Run as Admin.

    It will create a folder on the desktop, attach it to your next post so someone can maybe have a look.
    Windows 8 apps crash immediately after opening Attached Files
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8.1


    Quote Originally Posted by ectech View Post
    Its late and I'm going to bed...

    In the meantime download the attached file, Run as Admin.

    It will create a folder on the desktop, attach it to your next post so someone can maybe have a look.
    thanks for your help and good night

    the file is attached
    Windows 8 apps crash immediately after opening Attached Files
      My System SpecsSystem Spec

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Windows 8 apps crash immediately after opening
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