Windows 8 and 8.1 Forums


Windows 8 music player isn't working anymore

  1. #1

    Windows 8 music player isn't working anymore


    hello
    i used to use the new music player which came with windows 8
    just yesterday it stopped working
    when i run it it doesn't work just the orange color and the headset appear
    what's wrong with it ?

      My System SpecsSystem Spec

  2. #2


    Posts : 902
    Win8.1 Pro, Desktop Mode


    Have you tried a different player..??
    If a different player does not work either, it may be related to sound drivers or system settings.

    Try this one. foobar2000
      My System SpecsSystem Spec

  3. #3


    no
    other players do work well
    but i'm asking why did this player stopped working ?
      My System SpecsSystem Spec

  4. #4


    Posts : 902
    Win8.1 Pro, Desktop Mode


    Is there any way to re-install it..?? Ifso, maybe uninstall it first, then re-install.
    Alternatively, perhaps system restore to a point before it stopped working.

    Sorry if the ideas seem generic, as I've never used that music players.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,582
    64-bit Windows 10


    Hello Zaref,

    If you like, you might see if going through the listed troubleshooting steps in the tutorial below may be able to help with the Music app.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps for now,
    Shawn
      My System SpecsSystem Spec

Windows 8 music player isn't working anymore
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