Windows 8 and 8.1 Forums


Open laptop lid. Find Excel cells 'greyed out'

  1. #1


    Posts : 37
    Win 8.1 Upd 1 Pro

    Open laptop lid. Find Excel cells 'greyed out'


    Odd one this... I have a Sony Vaio Pro 13 laptop, running Windows 8.1. If I have a couple of Excel spreadsheets open, close the laptop lid, leave it a minute or so, then re-open the lid, the screen momentarily goes dark, then comes to life again. All open apps are OK with the exception of the Excel sheets. In these, all the cells (& ribbon) are unviewable. The whole worksheet area on the screen is not the normal cells but a screen full of whatever colour I set for the default ribbon colour (some kind of beigy grey...). You can't click on any of the cells, can't see what's in them etc... you CAN close the sheet using the window close x at top right (even though you can't actually see the x) but that's all.
    I have set up Windows so that NO ACTION is taken on closing the lid.
    It seems to be the same problem as described at hibernate - Excel windows invisible when laptop comes back from sleep - Super User but no working solution is available. (The one on this link refers to clicking 'restore' but that doesn't work)
    Running Excel 2013 (part of Office 2013).
    I'm stuck as to what may be causing this... but I guess it should be an Excel problem since other apps (eg Word) don't exhibit this problem, but that may be a function of what's open at the time the lid is closed / re-opened? Or is it a driver problem of some kind? I dunno.. any ideas? Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 37
    Win 8.1 Upd 1 Pro

    Attached shows the problem...


    See attached excel.jpg for the problem. This only happens to Excel 2013, not to any other open window or app or any other Office component...

    REALLY hoping someone has some ideas!

    Thanks!
    Attached Thumbnails Attached Thumbnails excel.jpg  
      My System SpecsSystem Spec

  3. #3


    Posts : 37
    Win 8.1 Upd 1 Pro


    What seems to happen is:

    Open lid...Spreadsheet momentarily (for a split second) appears OK, then immediately 'greys out' (as per JPEG in previous post). Sometimes it recovers just as fast & is displayed normally, but when the problem arises, it doesn't revover & I'm left with it greyed out as in the JPEG...
      My System SpecsSystem Spec

  4. #4


    Posts : 37
    Win 8.1 Upd 1 Pro

    extra info... PLEASE help!!


    Extra info... when the problem arises, in Task Manager there seem to be 4 instances of EXCEL running, one of which shows as waiting for splwow64.exe.
    Any hints as to what this problem is? Ta!
    Last edited by JP56; 19 Jan 2014 at 11:43. Reason: corrected exe error
      My System SpecsSystem Spec

  5. #5


    Posts : 37
    Win 8.1 Upd 1 Pro

    corrected error in last post


    excel waiting for SPLWOW64.EXE (NOT syswow64.exe...) Sorry!

    Still need help for the forum... pleeeese!
      My System SpecsSystem Spec

  6. #6


    Posts : 37
    Win 8.1 Upd 1 Pro

    Still looking for help!


    C'mon guys... ANYONE with a suggestion on this irritating problem, or a pointer to a known problem / workaround...PLEASE!
      My System SpecsSystem Spec

  7. #7


    N. Calif
    Posts : 2,583
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Never encountered that myself but here's a link that might help: Faulting application splwow64.exe
      My System SpecsSystem Spec

Open laptop lid. Find Excel cells 'greyed out'
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