Windows 8 and 8.1 Forums


Cannot install software on Windows 8.1

  1. #1


    Posts : 15
    Windowsn 8.1

    Cannot install software on Windows 8.1


    Hello,
    I recently purchased a new Asus laptop that came with windows 8. I upgraded to Windows 8.1 I removed the trial version of McAfee that came with the computer and installed AVG anti-virus.I installed some programs Firefox, Ceebots (for a class I am taking) and everything worked fine. I then tried to install winamp and virtualbox and it will not work. I can download the files and then I start the install process, go through the steps and then when I click finish etc nothing happens. I have tried several other programs and suddenly nothing will install. I checked services and Windows installer was not running. I started the process but cannot change it to automatic instead of manual and it did not help anything anyways. Any ideas what is wrong. Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 29
    windows 8.1


    I could be wrong here, but I think you have the same issue as I am having. I noticed that some software will silently fail (no error message) and some will give you errors 2502/2503. You should try to have a look at my post. Basically, just by running the install in admin mode you might be able to circumvent the issue.
    hope that helps

    zongo saiba
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windowsn 8.1


    hello,

    thanks for responding. Yes I have to do everything from the admin account. I cannot do even the most basic of tasks from the standard local account. On windows 7 I very rarely used the admin account for anything. I used the standard non admin account daily installed software and just entered the admin password in UAC when system changes needed to be made. Now in 8 I cannot even transfer files from an external drive in the local account it is pretty much useless. I do not like to go online and download programs and photos etc with the administrator account but I guess that is what you have to do in the new Windows. So far (2 days in) I hate Windows 8. I don't mind the new look so much but just trying to do basic tasks is very tedious. Thanks again.
      My System SpecsSystem Spec

Cannot install software on Windows 8.1
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