Windows 8 and 8.1 Forums


Office 2013 stopped working

  1. #1


    Posts : 54
    windows 8 pro

    Office 2013 stopped working


    Hi, I hope someone can help,about 1 month ago i installed office 2013 on a new hp laptop 64 bit, os windows 8.1.
    All was working fine.Now whenever i go to open (using tiles on start page)ANY of the programs ie Word , Excel etc it just goes straight to desktop.

    i've looked under installed programs and office 2013 is still there. i haven't tried a system restore yet or tried opening in the safe mode yet.

    Regards Dom

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    try right cliking on the icon for office and choose pin to taskbar ,then go to the desktop and see if it will open
      My System SpecsSystem Spec

  3. #3


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    I have only Office 2007, but I assume in Office 2013 that should work too.

    Open e.g. Word and click on the office orb top left. Then go to Word Options and run the diagnostics. If it can fix it, it will fix it for all Office components.

    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    problem is they cant open Word, as I read the post ,or if goes straight to the desktop means something else
      My System SpecsSystem Spec

  5. #5


    Did you install windows 8.1 after you installed Office?
    After I upgraded to 8.1 a whole lot of tiles did not work any more and I ended up reinstalling a bunch of them.
    You may have to reinstall office. You can try to go to programs and features and try to repair it.

    Sven
      My System SpecsSystem Spec

  6. #6


    Posts : 54
    windows 8 pro

    Office 2013 stopped working


    My apologies for not replying sooner.

    caperjack--- Thanks for you reply, but unfortunately it did not make any difference, and yes you are correct in your reply to whs, i cannot open Word, Excel or any other part of office.

    whs ----- Thanks but please see above.


    sven 1458----Thanks for reply, 8.1 was installed before Office, although i did have trouble installing Office from the "Store" just license number no disc.

    Eventually installed ok and running ok for a month.
    Last edited by sparkie415; 03 Jan 2014 at 07:11. Reason: incompleate
      My System SpecsSystem Spec

Office 2013 stopped working
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