- Messages
- 105
- Location
- Torrance, CA
My wife has a Toshiba Laptop with windows 8, upgraded to 8.1.
About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.
I have no clue what caused this, but would like to have it fixed, if possible. Since there is no listing in Programs and Features, I don’t even have the option to uninstall and then reinstall it.
Any help would be appreciated
Sven
About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.
I have no clue what caused this, but would like to have it fixed, if possible. Since there is no listing in Programs and Features, I don’t even have the option to uninstall and then reinstall it.
Any help would be appreciated
Sven
My Computer
System One
-
- OS
- Windows 10 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- white box
- CPU
- AMD fx 6100 6 core
- Motherboard
- gigabyte ga-78lmy-s2p am3+ amd 760g matx
- Memory
- 16 gb crucial ballistix sport 13339 pc3-106000
- Graphics Card(s)
- on MB
- Sound Card
- on MB
- Monitor(s) Displays
- ACER p215h
- Screen Resolution
- 1920x1080
- Hard Drives
- Crucial SSD 240 GB
- Case
- mini tower
- Keyboard
- Polaroid wireless
- Mouse
- MTG laser
- Browser
- IE 11
- Antivirus
- MSE