Windows 8 and 8.1 Forums


file problems windows 8.1 and Office 2010

  1. #1


    Mission, TX
    Posts : 96
    windows 8 Pro

    file problems windows 8.1 and Office 2010


    It seems to have problems loading data from the N/A profile needed to print envelopes.
    no real error msg. but it says it is trying to recover the data and then shuts word down.
    I installed office 2010 and outlook 2010 on an old laptop with windows 7 home premium
    and all works. trying to do Christmas cards and this happens.
    I know I am perhaps in the wrong area but point me to a forum?
    Thank You
    Larry

      My System SpecsSystem Spec

  2. #2


    Posts : 30
    Windows 8.1


    Hi, I would recommend you install office365/office 2013. You can give it a try with a 30 day trial and then if it works you can upgrade fully. It is designed to work better with windows 8.1. Let me know how you get on!
      My System SpecsSystem Spec

file problems windows 8.1 and Office 2010
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