Windows 8 and 8.1 Forums


Windows 8 cannot access Apps store...

  1. #1


    Posts : 9
    Windows 8

    Windows 8 cannot access Apps store...


    Windows 8 cannotaccess Apps store
    Am using an Asusdesktop computer with Windows 8 preinstalled and have been unable to access Windows Store inorder to update to Windows 8.1 Keep getting, We weren't able to connect to the store. This might havehappened because of a server problem or network connection...
    Have spent many hours following suggestions from theMicrosoft Community and other links but all without success. Then as a last resort, even tried Restoreand that did not get me into the Store.
    While trying the many suggestions, I removed my AVG internetsecurity and used Windows Defender and Windows firewall...where I found somethings that made me think I may have a virus or malware. Under the list of Allowed Apps I found these.
    @%ProgramFiles%\Hyper-V\SnapInAbout.dll,-212
    @%ProgramFiles%\Hyper-V\SnapInAbout.dll,-214
    @%ProgramFiles%\Hyper-V\SnapInAbout.dll,-218
    @{%SystemRoot%\WinStore\resources.pri?ms-resource://WinStore/resources/DisplayName}
    @peerdistsh.dll,-10000
    @peerdistsh.dll,-10002
    @peerdistsh.dll,-10004
    Have tried Trojan Remover, Malware bytes, tdsskiller andothers but nothing has been found.
    Can someone help me please.

      My System SpecsSystem Spec

  2. #2


    Ohio
    Posts : 473
    Windows 8 Pro


    Did you install all of the updates for Windows 8? If not when you go to the store you won't see windows 8.1.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8


    Quote Originally Posted by Frank1 View Post
    Did you install all of the updates for Windows 8? If not when you go to the store you won't see windows 8.1.
    Hi Frank1,
    Thanks for your reply.
    I finally gave up and ran windows 8 system refresh.
    downloaded all the required updates over 2 sessions ( took about 5 hours)
    This got me into windows store, then updated all required apps.
    Finally the windows 8.1 upgrade appeared in the store
    Downloaded the upgrade and installed (took about 3.5 hours)
    I now have a "like new" computer and am re-installing the programs/Apps that were removed during Refresh.
    Appreciate your taking the time to respond.

    The Refresh was not as tough Renew so if you have a problem refresh is certainly the way to go.

    I consider this post as resolved.
      My System SpecsSystem Spec

Windows 8 cannot access Apps store...
Related Threads
How to List Desktop Apps or Store Apps First on Your Apps Screen in Windows 8.1 The Apps screen in Windows 8.1 and Windows RT 8.1 is the new version of Start Menu -> All Programs that was in Windows 7 and Vista. The Apps screen displays a list of all of your installed Store apps and desktop...
Hello, In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps. Thanks in advance for any help! Brendon
Hi, I am having some serious issues with my pc. I have spent the last two days reading forums and attempting to find a fix with no luck. So here is my issue, the Windows App Store will not open. It spends a while thinking about it, then eventually times out. I would like to update to 8.1, but I...
Read more at: Microsoft gives Access Store apps the general-availability green light | ZDNet
can someone post a comprehensive list of apps that ship with windows 8, and a list of currently available multimedia, web browser, and utilities apps available in the windows store, along with any news and weather apps please? trying to find a list of apps on the net is a ye olde pain in the...
Read more at source: Metro apps renamed Windows Store apps | Windows 8 - CNET Reviews
How to Install Apps from Store in Windows 8 and 8.1 Like app stores for smartphones and tablets, the Windows Store offers various apps that users can browse through, purchase, or get for free to download and install to their user account in Windows 8, Windows RT, Windows 8.1, and Windows RT...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook