Windows 8 and 8.1 Forums


System cannot access windows 32 applications

  1. #11


    Posts : 17
    windows 8.1


    I updated to 8.1 the day after it came out, it was running decent...after many windows update and driver updates. Earlier this week I was downloading a print utility program from Dell and apparently also a windows update. After rebooting had all these issues and system was all jacked up. I was able to uninstall the Dell print app using CCcleaner, but no help. I also ran a Avast virus scan...nothing. I actually uninstalled Avast and it fixed some issues not letting me get to things, but still cant access a lot of items. I just ordered a restore disk from Dell and going to try and fix it using repair, if I can get into it. Also Windows Installer will not run so I cannot install any repair or scan apps to see if it would fix the issues.

      My System SpecsSystem Spec

  2. #12


    I'm sorry to see you're having such a fiasco. It was wise to order the repair disk. Is it an 8 or 8.1 disk?

    You could try uninstalling that update.

    Does this thing have an OEM repair partition by any chance? If not, did it ask you to make repair disk at first boot?
      My System SpecsSystem Spec

  3. #13


    Posts : 17
    windows 8.1


    I am trying to uninstall the update but system won't uninstall anything I had to use CCcleaner, and I do not see the updates in CCcleaner. I assume the restore disk will be 8.0 since that is what it came with. Not sure if it has an OEM repair partition, I did not make a repair disk since it is a tablet with no CD drive. I also ordered an external drive from Amazon today so I can run the restore disk. I tried the start up repair option when booting to Safe Mode but also no help.
      My System SpecsSystem Spec

  4. #14


    Me bad! I forgot it was a tablet.

    Can you get to disk management to see the partitions?
      My System SpecsSystem Spec

  5. #15


    If there is a repair partition, there should be a key to press at boot to enter. Did it come with a manual?
      My System SpecsSystem Spec

  6. #16


    Posts : 17
    windows 8.1


    Was able to get into Disk management, it lists a number of different items...

    300 mb Healthy (EFI Partition)
    40 mb Healthy (OEM Patition)
    500 mb Healthy (Recovery Partition)
    C: 51.71 GB NTFS Healthy (Primary partition)
    350 mb Healthy (recovery Partition)
    5.35 GB Healthy (recovery Partition)
      My System SpecsSystem Spec

  7. #17


    What??!! That's a lot! Did you create any of those?

    Do you know the keys to press to enter recovery? Should be in the manual. I think it may be Ctrl and F11 keys simultaneously. Not sure
      My System SpecsSystem Spec

  8. #18


    Posts : 17
    windows 8.1


    Got into the boot options and do not see any option to boot from a different partition or repair option
      My System SpecsSystem Spec

  9. #19


    Posts : 17
    windows 8.1


    No I did not create them they must have been from original. It did not come with a manual, I will try ctrl F11
      My System SpecsSystem Spec

  10. #20


    It wouldn't be in boot options. It's going to be a key or combo.
      My System SpecsSystem Spec

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System cannot access windows 32 applications
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