Windows 8 and 8.1 Forums


Windows 8.1 Professional - live tiles aren't updating

  1. #1


    Posts : 6
    Windows 8.1 Professional

    Windows 8.1 Professional - live tiles aren't updating


    According to my research, this appears to be a somewhat common problem. Many of my live tiles (Weather, Fitness, Music, Games) don't show anything aside from their logos. They are turned on. I've probably quadruple checked them at this point. For troubleshooting, I have:

    Verified that those tiles are turned on.
    Verified that the time service is running.
    Verified that all the apps and/or their licenses are synced.
    Uninstalled/reinstalled the apps.
    Removed McAfee (replaced it with Avast free).
    Run the UI diagnostic/repair tool that you guys have in one of the long stickied threads.
    Verified that they're set to animate via appearance and performance settings.

    It looks like the tiles are receiving data, as the Weather app currently has a little 'i' icon in the bottom right hand corner, and there is a weather alert in my area. It's just that there's no temperature/background. It's just the blue tile with white sun. Very odd.

    Refreshing this computer is not an option, as I use it for work as well as general computing use. I'm open to just about any other idea, though.

      My System SpecsSystem Spec

  2. #2


    Posts : 6
    Windows 8.1 Professional


    It seems like it's just the Bing apps that are doing it: Weather, Food & Drink, Health & Fitness are the worst. The Store is hit or miss, showing tile updates about 50% of the time. The Amazon app's live tile always updates, as does the one that came from Dell. Amazingly, the Bing News live tile works perfectly, even though that seems like another common problem for other people.

    I had Avast! exclude everything in the WindowsApps directory, and now have it so it starts after other services, but the problem persists.

    Does anyone have any other suggestions, beyond a refresh? Is it just a matter of the Microsoft apps being buggy since 8.1? The Weather app has a similar problem on Windows Phone 8 (not just with myself, but many others), so I'm starting to lean that way. Still, I'm open to suggestions.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1 Professional


    Were the Bing apps updated recently? Everything (weather, food & drink, health & fitness) except for the games/Xbox tile and music tile is working. Coincidentally, those two apps are at version 2.whatever, while the others that are now working are version 3.whatever.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8.1 Professional


    It's weird... the weather app's live tile worked flawlessly from last night until early this afternoon. Now, it's not working at all again (the live tile, not the app). During the same window of good behavior, the live tile for Bing Weather app on my phone also worked flawlessly.

    It shouldn't be an internet issue, as I have up to 35 down/2 up. Moreover, the live tile on the phone is also buggy on cellular.

    I really think it's a codebase issue, since Windows 8 and Windows Phone 8 apps share the majority of the same code. It would explain why I'm seeing similar problems on two different platforms.
      My System SpecsSystem Spec

Windows 8.1 Professional - live tiles aren't updating
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