Windows 8.1 Apps won't start

kakadas

New Member
Messages
15
I have a Windows 8.1 and a problem with my apps. When I try to open weather, finance and other apps, They show their start-up screen and in a couple of seconds they're gone - I am brought to my metro screen... Tried to reinstall the apps, but hadn't got any luck...

But wait, it get interesting: Even though the weather app crashes, I have a live tile option on for that app, and it shows me weather nicely. :think:

Am I the only one stuck with this problem or is there a solution that may fix it ?

Here are some of the errors from Event viewer:
Failure to load the application settings for package Microsoft.BingMaps_8wekyb3d8bbwe. Error Code: 32

Failure to load the application settings for package microsoft.windowscommunicationsapps_8wekyb3d8bbwe. Error Code: 32

Failure to load the application settings for package Microsoft.BingWeather_8wekyb3d8bbwe. Error Code: 32

Failure to load the application settings for package microsoft.windowscommunicationsapps_8wekyb3d8bbwe. Error Code: 32
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    CPU
    Intel Core i3-2328M CPU @ 2.20 GHz - 2.20 GHz
    Memory
    4 GB
    Internet Speed
    100 Mbit/s
    Antivirus
    Eset Smart Security 8

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
I'm having the same problem. I couldn't get any tiles to open. When I clicked on any tile it would flash and then it would go to my desktop screen. The store tile wouldn't open or the PC settings. I followed the suggestions for both of these from previous threads that were listed on this site and I can open them now. My live tiles are working fine as well. I've tried to restore my pc but got an error about antivirus. The only antivirus I have running is windows defender. I've been working on this problem for 2 days now. Please help.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP
Hello kbhgirl, and welcome to Eight Forums.

If these are working now, then what did you need to restore for?

Please go ahead and post the full error message you got when you tried to restore. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Tiles won't open

None of the apps were working. The store app or the pc settings. That is why I did what was mentioned in previous posts. The live tiles show new or current information, but when I click on them it flashes and then goes to the desktop and nothing. That is why I tried refreshing to see if that would correct the tiles not working.
The error I get is that the refresh couldn't be finished due to windows problem. Then it goes to a windows pop up saying that it is checking windows for a solution to the problem.

I've gone through the 25 steps mentioned in the posts and my UAC setting is default. I've run the msconfig with nothing found wrong. And the sfc/scannow didn't correct this. My only other option is to return the computer back to factory settings but I don't want to do that. I use this laptop for school and is my only working computer. I'm in my finals week and I've already wasted a lot of time trying to get this problem resolved. If the factory settings thing doesn't work my only other option is taking it back to Best Buy and have one of their Geek Squad tech try to fix it. But like I mentioned that before, right now it is not a feasible thing.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP
In that case, as a hopeful workaround for now, create a new user account, and see how it works in the new account.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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