Windows 8 and 8.1 Forums


Cannot get into store after update to 8.1

  1. #1


    Posts : 220
    Windows 8.1 Pro X64

    Cannot get into store after update to 8.1


    When I first installed Win8 I decided to run with a local account (ACC1) and a windows account (ACC2).
    I mostly used ACC1 and only used ACC2 to play some games which were not available for desktop.
    After a few months I converted ACC1 to a windows account using a different email address from ACC2.
    Everything worked fine and I thought no more about it until I did the update to 8.1 today.
    After sorting out the important issues I found that ACC1 cannot get into the store.
    Actually, I get in, but after a short time it just flips back to the start page.
    ACC2 works OK, but it doesn't have all of my desktop apps installed because I installed those for the ACC1 user only.

    I'd welcome any advice or info on how to :-
    1. Fix the store issue with ACC1.
    or
    2. Merge ACC1 and ACC2.
    or
    3. Get the desktop apps to ACC2.


      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Jim,

    You might see if going through the troubleshooting steps in the tutorial below in ACC1 for now may help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 220
    Windows 8.1 Pro X64


    Quote Originally Posted by Brink View Post
    Hello Jim,

    You might see if going through the troubleshooting steps in the tutorial below in ACC1 for now may help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hi Shaun,

    I researched into the wee sma' hours here in NZ and eventually found an answer about 4 hours ago at 2am.
    By that time I was so pooped I went off to bed.

    In any event, I decided to drop ACC2 and to connect ACC1 to the original Windows Live account which I had used for ACC2.
    Initially I hit same problem, but further research yielded an answer.
    Using an elevated prompt I run the following commands:-
    sfc /scannow
    and
    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
    which fixed things for me.

    I think I might as well now stick with a single account.
    Especially since my CRAFT syndrome has blocked the reasons why I went with two in the first place.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,576
    64-bit Windows 10


    I'm happy to hear that you got it sorted. (step 18)
      My System SpecsSystem Spec

  5. #5


    Posts : 220
    Windows 8.1 Pro X64


    Quote Originally Posted by Brink View Post
    I'm happy to hear that you got it sorted. (step 18)
    If only I'd found the answer before going thru' the hoops trying all kinds of connects and disconnects.

    I wonder how many more surprises W8.1 has for us.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,576
    64-bit Windows 10


    That's more of something going wrong with an upgrade. I prefer clean installs myself to avoid these potential issues, so hopefully Microsoft will add a supported method to do so with your Windows 8 key.
      My System SpecsSystem Spec

  7. #7


    Posts : 220
    Windows 8.1 Pro X64


    Unfortunately even clean installs do not guarantee immunity from glitches and errors by Gates' Gnomes.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,576
    64-bit Windows 10


    Well, you gotta have something to make it fun and challenging though. LOL
      My System SpecsSystem Spec

  9. #9


    Posts : 220
    Windows 8.1 Pro X64


    I have now remembered why I had two accounts; I hate having to use a password or a pin to get into my PC, and I prefer to have only one name on my local account!
    Is there any way to rename local account and to remove its password without changing the Windows account to which it is connected?
      My System SpecsSystem Spec

  10. #10


    Posts : 22,576
    64-bit Windows 10


    User accounts can only be a "local" or "Microsoft" account.

    However, you could set Windows to automatically sign in to any user account you like at startup.

    Log On User Account Automatically at Windows 8 Startup
      My System SpecsSystem Spec

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Cannot get into store after update to 8.1
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