Windows 8 and 8.1 Forums


Windows 8.1: Most Metro Apps crash immediately at launch

  1. #41


    Posts : 1,925
    Windows 8.1 Pro


    Quote Originally Posted by johnpombrio View Post
    I did swap in my SSD from a Ivy Bridge ASUS board to a Broadwell ASUS board without reformatting ( I stuck it in and it just worked.)
    I seriously doubt you are using a CPU/chipset that hasn't been released yet. You probably mean Haswell.

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  2. #42


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by Mystere View Post
    Quote Originally Posted by johnpombrio View Post
    I did swap in my SSD from a Ivy Bridge ASUS board to a Broadwell ASUS board without reformatting ( I stuck it in and it just worked.)
    I seriously doubt you are using a CPU/chipset that hasn't been released yet. You probably mean Haswell.
    Hmm, Mystere, I found your last two comments completely unhelpful, full of buzz words, condescending, and arrogant. Plus you are not reading all the posts, just cherry picking what you can make fun of.
    Yes, I am overclocking but if you had read my posts, you would know that I NO LONGER HAVE ANY ISSUES. Everything is working fine now. As I was a system support troubleshooter for HP for 25 years, I usually can figure out if its hardware or software, and usually find a solution. I also have been building my own computers since 1992, so I know my way around the BIOS and drivers, and none of these 3 things you mentioned has anything to do with the solutions so your post was completely useless. I did indeed solve three issues I had with Win8.1 Pro GA, one by myself, one with the help of the new posters here (thank you Steve and Rockhound), and the third by a Google search once I saw in a post of reddit of both the problem and the solution. The last was a unchecked box in the display section that was added in Win8.1 GA.

    Please be a little less arrogant, especially with newcomers to the site. They JUST may be smarter than you. Oh yeah, I changed my post to Haswell. Cheap shot.
    Last edited by johnpombrio; 22 Oct 2013 at 13:23.
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  3. #43


    Posts : 2
    Windows 8.1 Pro X64


    Hi guys, I've followed your discussion since yesterday. I've tried a lot of things from different forums and no one have worked.
    This morning I have tried to launch the games that I have on my computer and no one started up.
    I have two gpu on my notebook, the Intel HD graphics for the Intel APU and a Nvidia GeForce 630 GPU for high quality programs. I've decided to check for nvidia driver update and there's one. I've installed it, restart the computer and all the crashing apps rework now.
    It seems that there's something wrong with the direct3D files of the Windows 8.1 Update, because this one have updated me the Intel one but not the nvidia one.
    I don't know if that can help you but if it's, I'm glad to have helped you.

    And sorry for my bad english, I'm trying do my best.
      My System SpecsSystem Spec

  4. #44


    Posts : 13
    Windows 8.1


    Quote Originally Posted by Mystere View Post
    Quote Originally Posted by Steve06 View Post
    Microsoft try hard to be like Apple but are failing at the most basic level, i.e., providing a stable OS for the apps one can depend on.
    LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL....... Oh my... I can't stop laughing...

    Apparently you haven't been paying attention to the iOS 7 rollout.

    Or maybe you were being sarcastic?

    In any event, I gave 3 possible places to look. Fine, the hard disk isn't at fault, but you should seriously consider checking the BIOS and your drivers.

    If you understand how software works, you would understand that software doesn't just magically work on one system but not another. If the fault were in the OS, then it would fail for everyone (well, there are some exceptions to that, dealing with specific processor and motherboard architectures). The one thing that's different between computers is drivers, and the BIOS. So whenever a problem like this comes up, and it only affects a small number of people, it's almost always related to a driver and/or bios issue. Especially given the fact that it was a clean install.

    Another thought.. are either you or john overclocking? I notice both of you have systems that are designed for overclocking... Please don't say "Yes, i'm overclocking but it worked fine before..." because a new version of an OS will use the CPU and memory differently, and what may have worked before might not. If you are overclocking, try going back to standard speed and see if that solves the problem. Overclocking also refers to running Memory or GPU at higher rates as well, not just the CPU.
    What problems with ios7? Their stock apps not working? This is embarrassing for ms. The only problem there was with ios 7 is when millions hit download at the same time it rolled out(Same thing happened with 8.1). I waited a few hours for ios 7, installed with no problems or waiting. It runs smoothly on my now old ipad 2. Most of the developers patched their apps to work with 7 before it was released. End of ios rant.

    BTW my notebook is not overclocked, it came with windows 8, so the drivers should be alright and they were for all apps, as they worked. I updated what I could, for the sake of that being the error, but it is not. It's a licencing signing issue in the store app, I am sure of it, as when I updated to 8.1. it wanted to update those apps, and it did, so the problems started then.
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  5. #45


    Posts : 13
    Windows 8.1


    Quote Originally Posted by LeoKryssen View Post
    Hi guys, I've followed your discussion since yesterday. I've tried a lot of things from different forums and no one have worked.
    This morning I have tried to launch the games that I have on my computer and no one started up.
    I have two gpu on my notebook, the Intel HD graphics for the Intel APU and a Nvidia GeForce 630 GPU for high quality programs. I've decided to check for nvidia driver update and there's one. I've installed it, restart the computer and all the crashing apps rework now.
    It seems that there's something wrong with the direct3D files of the Windows 8.1 Update, because this one have updated me the Intel one but not the nvidia one.
    I don't know if that can help you but if it's, I'm glad to have helped you.

    And sorry for my bad english, I'm trying do my best.
    What games? We are talking about metro apps here. Metro games not working, or games in general?
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  6. #46


    Posts : 2
    Windows 8.1 Pro X64


    Quote Originally Posted by Pcinski View Post
    What games? We are talking about metro apps here. Metro games not working, or games in general?
    Both, when I launch destop games like Deus Ex Human Revolution, a windows say that the game can't call Direct3D. Apparently the Metro app crash was caused by some missing or corrupt direct3D files with the Windows 8.1 update because the problem was disappeared with the nvidia driver update.
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  7. #47


    Posts : 13
    Windows 8.1


    Quote Originally Posted by LeoKryssen View Post
    Quote Originally Posted by Pcinski View Post
    What games? We are talking about metro apps here. Metro games not working, or games in general?
    Both, when I launch destop games like Deus Ex Human Revolution, a windows say that the game can't call Direct3D. Apparently the Metro app crash was caused by some missing or corrupt direct3D files with the Windows 8.1 update because the problem was disappeared with the nvidia driver update.
    It didn't say anything about d3d to me, so I guess it is your isolated problem.
      My System SpecsSystem Spec

  8. #48


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by LeoKryssen View Post
    Hi guys, I've followed your discussion since yesterday. I've tried a lot of things from different forums and no one have worked.
    This morning I have tried to launch the games that I have on my computer and no one started up.
    I have two gpu on my notebook, the Intel HD graphics for the Intel APU and a Nvidia GeForce 630 GPU for high quality programs. I've decided to check for nvidia driver update and there's one. I've installed it, restart the computer and all the crashing apps rework now.
    It seems that there's something wrong with the direct3D files of the Windows 8.1 Update, because this one have updated me the Intel one but not the nvidia one.
    I don't know if that can help you but if it's, I'm glad to have helped you.

    And sorry for my bad english, I'm trying do my best.
    Hi Leo, Welcome to the Windows 8 forum. Your English is fine! Check out the tutorials on this site when you can, as they has a lot of useful information.

    There is a post here about the latest NVidia driver update.

    Latest NVIDIA GeForce Graphics Drivers for Windows 8

    Subscribe to this page by posting thank you or something.

    It sounds like the NVidia driver for your discrete graphics card was the cause of your gaming issue, not the particular bug that some of us are/were seeing. I am glad you figure out the solution!
      My System SpecsSystem Spec

  9. #49


    Posts : 102
    Windows 8.1 Pro x64


    Quote Originally Posted by Mystere View Post
    Quote Originally Posted by Steve06 View Post
    Microsoft try hard to be like Apple but are failing at the most basic level, i.e., providing a stable OS for the apps one can depend on.
    LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL....... Oh my... I can't stop laughing...

    Apparently you haven't been paying attention to the iOS 7 rollout.

    Or maybe you were being sarcastic?

    In any event, I gave 3 possible places to look. Fine, the hard disk isn't at fault, but you should seriously consider checking the BIOS and your drivers.

    If you understand how software works, you would understand that software doesn't just magically work on one system but not another. If the fault were in the OS, then it would fail for everyone (well, there are some exceptions to that, dealing with specific processor and motherboard architectures). The one thing that's different between computers is drivers, and the BIOS. So whenever a problem like this comes up, and it only affects a small number of people, it's almost always related to a driver and/or bios issue. Especially given the fact that it was a clean install.

    Another thought.. are either you or john overclocking? I notice both of you have systems that are designed for overclocking... Please don't say "Yes, i'm overclocking but it worked fine before..." because a new version of an OS will use the CPU and memory differently, and what may have worked before might not. If you are overclocking, try going back to standard speed and see if that solves the problem. Overclocking also refers to running Memory or GPU at higher rates as well, not just the CPU.
    I'm glad the 8.1 update has worked fine for your 10 computers and that you never encountered the metro app crashes nor the insomnia issues some have reported in this forum. To answer your questions, I always aim to use the latest BIOS and driver versions for my hardware, either from my mainboard's manufacturer site (Asrock) or from the chipset provider. Since you appear to know what you are talking about, I would be glad to hear more concrete tips on how to track down the issue, be it driver or BIOS related.

    No I am not overclocking.

    The iOS7 roll-out on the 4 devices we have went without any trouble, and certainly nothing in comparison to the sleep and app issues we are having now. I can remember Apple provided a bug fix shortly after the initial release.

    What I wonder is whether the sleep and metro app issues are related? And is it really only the few people who are posting on this forum? Or have most users not even noticed yet or would just not post in a forum about that?
      My System SpecsSystem Spec

  10. #50


    Posts : 2
    windows 8.1


    I solved the problem thanks to the cmd "sfc / scannow" command after you have to uninstall and reinstall the apps that persists metro has bugger but then everything works.

    I am French I translated my words thanks to google.
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Windows 8.1: Most Metro Apps crash immediately at launch
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