Windows 8 and 8.1 Forums


Windows 8.1: Most Metro Apps crash immediately at launch

  1. #101


    Posts : 11
    windows 8.1


    Quote Originally Posted by Liam1694u View Post
    I too have been having the same problem since upgrading to 8.1. Most of the natively installed metro apps don't work. The graphic splash screen pops up for a split second, and then I'm bumped back to desktop mode. Apps visible in sidebar, but don't open.

    This includes some 3rd party apps like Skype. "Store" and "Photos" are the only 2 Apps that DO WORK. I tried uninstalling and reinstalling to no avail. I also disabled my firewall, but that didn't work either. At first I thought it was only with the native apps, but I just installed the Netflix App, and it doesn't work either. This is pissing me off. Everything worked under 8.0.

    Attempted fixes:
    1: disabled firewall
    2: undated graphics drivers
    3: uninstalled/reinstalled apps
    4. ran Microsoft App Troubleshooter
    5. ran Windows update
    ..and a few other random little things


    nothing works.
    I have done all of the above. I've also made sure my graphics driver is as up to date as Intel and Samsung can find their way to do. I've reinstalled flash and tried installing a few different programs that say they will play you tube videos (these are my biggest problem and I really want them). But you tube is far from my only problem, as is the case with everyone contributing to this thread.

    We have all been diligently playing Sherlock Holmes while Microsoft has been trying to ready their next product launch as if this didn't happen to all of us.

    I started with DOS and 5 1/4 floppies and have stayed with Microsoft through all their cryptic error codes and the occasional tech who messed up my machine. Whatever possessed me to get a Win 8 tablet I'm not sure. But I'm tired.

    I feel this issue should be publicized somehow. I recognize that some people had no problem, but we all do, plus many more who don't even know to come to this board. Microsoft should be researching and finding a fix for this - it's quite widespread.

    I went into Best Buy today and tried the new Surface which I believe has 8.1. I installed one of the popular you tube apps. When the app first loaded a message came on very briefly saying you needed flash to play it. But then - the video played anyway. So Microsoft seems to have done something on their own machines to overcome the problems I face with the you tube apps (and probably most others as well), but no serious updates or recommendations or even a real apology with a promise to fix, has been forthcoming for the rest of us.

    Any thoughts about how we might put pressure where it would matter?

      My System SpecsSystem Spec

  2. #102


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Louise, remember, this is NOT A COMMON PROBLEM. If everyone had their apps broken like this, there would be thousands of posts. There are not, try Googling it to see. Here are the few hits in search that might help (and about all I can find! Except for this post of course):

    Windows 8 apps crash immediately after opening - Microsoft Community

    Windows 8.1 apps Calculator, Alarms, Weather (just a few) crash immediately when opened - Super User


    I no longer have any apps installed that crash anymore. There are a couple that don't work but it may just be a compatibility problem.

    Frustrating as hell? You bet. Yet, keep trying and checking the web (and this site) for solutions. They will eventually come. You may have to do a clean install of Windows 8.1 to fix it tho, be aware that you may not have a completely functioning operating system. It happens to the best of us.

    2103-12-25 EDIT The last major windows 8.1 update FIXED my crashing apps.
    Last edited by johnpombrio; 25 Dec 2013 at 13:30.
      My System SpecsSystem Spec

  3. #103


    Posts : 2
    Windows 8 64 bit


    I found an update which may be related with the problem. I've installed it and gonna reboot now to check if it works
    PS: or if it is the update of the software not driver?

    NVIDIA® GeForce Experience™ 1.7.1 Release Highlights:
    • Removes CPU restrictions for ShadowPlay™
    • ShadowPlay™ videos can now be saved with in paths containing non-Latin characters
    • Fixes an error that causes the app to report 0GB of available memory
    • Improved connectivity for NVIDIA GameStream
    I
    I have encounter another problem which is, my Battlefield Bad Company 2 keeps freezing my laptop, or making my external and "internal" monitor go blackout. I'd say it is not heat problem because according to CPU Temp and GPU-Z data, my GPU can go up to 82 degree without a problem, then my fan turns up and cool it down to 77-78 degree until it freezes. Meanwhile CPU Temp is always under 80, I'd say round 75, so I have installed the following Windows update. Hope it works, anyone face a similar problem with gaming and managed to fix it?

    Mouse pointer stutters or freezes when you play certain games in Windows 8.1 and Windows Server 2012 R2

    Will come back if the nVidia update works

    Thanks in advance from Sora

    No it doesnt work, but the Windows update does, I played for an hour still working
    Last edited by Sora; 12 Nov 2013 at 15:05.
      My System SpecsSystem Spec

  4. #104


    Posts : 11
    windows 8.1


    Quote Originally Posted by johnpombrio View Post
    Louise, remember, this is NOT A COMMON PROBLEM. If everyone had their apps broken like this, there would be thousands of posts. There are not, try Googling it to see. Here are the few hits in search that might help (and about all I can find! Except for this post of course):

    Windows 8 apps crash immediately after opening - Microsoft Community

    Windows 8.1 apps Calculator, Alarms, Weather (just a few) crash immediately when opened - Super User


    I no longer have any apps installed that crash anymore. There are a couple that don't work but it may just be a compatibility problem.

    Frustrating as hell? You bet. Yet, keep trying and checking the web (and this site) for solutions. They will eventually come. You may have to do a clean install of Windows 8.1 to fix it tho, be aware that you may not have a completely functioning operating system. It happens to the best of us.
    Thanks for pointing out that it's a much smaller percentage of people than it feels like when I can't fix it! And, in this case, I guess my rage at MS for not fixing it, is premature. I've spoken to a few friends, not really computer focused, who have said they simply don't use the apps because they "don't work". And these people don't think much about it.

    I am loathe to install 8.1 again. This is a tablet and I would have to bring it back to factory settings and install all the Samsung updates, the windows 8 updates and then 8.1? And then, since the update went smoothely, how am I to know it won't happen again?

    Why do you say I may not have a completely functioning operating system when I have found no other major problems? Do you mean that if I did the above, it could happen again?

    If I were to do this - and I would seriously consider a good Android tablet instead of all this trouble, it seems I'd be better off actually purchasing a copy of 8.1. Wouldn't this be the preferred route - if I stay with Windows?

    Notice that I do not mention Ipads as I've explored them extensively and they always come up way short in terms of connectivity and the limitations Apple places on what programs can be installed. The only Apple product I've ever owned is their router, which has been discontinued - it was the best I ever found.

    Anyway, thanks for reminding me of where I (we) stand with this issue.
      My System SpecsSystem Spec

  5. #105


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Louise, You gobsmacked me when you mention you are running on a tablet! I donno why but that never occurred to me. Indeed, I looked at your system specs, Googled your Samsung. Very cool.

    As for rebuilding your operating system, I can see why you are apprehensive. I doubt a tablet comes with a copy of Windows 8 on a DVD, nor would you have any way of using it without buying a lot of USB peripherals. DO buy a USB backup hard drive or large USB thumb drive if you do not have one as all computers owners should backup their critical files onto storage that is not connected to the machine all the time. Insurance.

    Since we do not have a handle on why a few of us have had this apps crash to desktop issue, it may be that we have a "busted" operating system. I have had my share of those (and usually at my own hand!) I can rebuild Win8 in a couple of hours, I have had so much practice, heh. Don't worry about it for now but do think about how you would go about repairing or reinstalling Win8.1 if you had to. Again insurance.

    So far, NewEgg app still crashes to the desktop. It worked up until a couple of weeks ago. what changed? Who knows!
      My System SpecsSystem Spec

  6. #106


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    From another poster on the sleep issue:


    I used my ISO of Windows 8.1 from Technet to reinstall Windows 8.1 on all three computers. After reinstalling it, many of my other issues went away and have not returned (e.g. Windows 8.1: Most Metro Apps crash immediately at launch).

    Thanks Rockhound! I gave him a reputation bump (the thumb icon on the bottom)!
      My System SpecsSystem Spec

  7. #107


    Posts : 60
    Windows 8.1 Pro with Media Center


    Thanks for copying my post over here john. I appreciate it. Also, thanks for the reputation bump. Although, I'm not so sure it is practical to ask folks to re-image their computers just because of this. I'm sure most people would tell you that you need to have your head examined if this was the proper solution.

    I just decided to reformat and reinstall for two reasons: 1) I was having several other issues that I knew weren't there initially and I just couldn't seem to find a fix for them, and 2) I had the time and my wife actually agreed to let me re-image her computer. With SSDs, insanely fast CPUs, and high-speed internet nowadays, it really doesn't take long at all to do (unlike 10 and 15 years ago)!

    Bottom line: I'm not sure why just uninstalling and reinstalling the apps isn't a permanent fix for everyone (it wasn't for me). It works initially, but then it breaks again. Because of this, I think there really needs to be a better fix, I just don't know what it could be. I just know that the apps worked properly for a long time and then they didn't. Interestingly, the apps broke about the same time I started fiddling with our sleep issue. I wonder if there is a common thread?

    What I can tell you is that since re-imaging all three computers, none have the crashing app problem. One computer was re-imaged 2-weeks ago, one was re-imaged 1-week ago, and the third was re-imaged 4-days ago. So far, so good.
      My System SpecsSystem Spec

  8. #108


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Rock, the reason why I copied over the post is that I scared the hello out a user when I said that they may need to reinstall to fix the apps crash as a last resort. Knowing someone who did exactly that and that it fixed the apps crashing is just collaboration of my own feelings. A desperate act but for someone who depends on the start menu like the user who is using a Win8.1 tablet, it may be a worthwhile solution.
      My System SpecsSystem Spec

  9. #109


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Verified. Formatting the drive and installing a fresh copy of Win8.1 fixes the crashed apps problem. They all work fine.

    EDIT: NO FIX! It seems that the latest "updates" prevent some of the apps from working for me, i.e Newegg. It worked while I was building my machine and before an update or two. Afterwards, it crashed to the desktop. some of the apps just need to be updated!
    Last edited by johnpombrio; 15 Nov 2013 at 12:33.
      My System SpecsSystem Spec

  10. #110


    Posts : 11
    windows 8.1

    Working with a Samsung 8.1 tablet


    Quote Originally Posted by johnpombrio View Post
    Rock, the reason why I copied over the post is that I scared the hello out a user when I said that they may need to reinstall to fix the apps crash as a last resort. Knowing someone who did exactly that and that it fixed the apps crashing is just collaboration of my own feelings. A desperate act but for someone who depends on the start menu like the user who is using a Win8.1 tablet, it may be a worthwhile solution.
    John - I think the reason it didn't occur to you that I was working on a tablet was because for the last approx 20 years, I've had good, high end desktops. And for the last 10 years, I've had my desktops made to specs (order). I'm a part time photographer and as a result, need a high end system with a calibrated monitor etc. to run LR and Photoshop and now, Capture One as well. BUT - my desktop is Windows 7 and yes, I've had to reinstall it twice over the course of replacing an SSD etc. I have about 4 tb in 5 hard drives, 24 gig of ram, etc.

    But I fell in love with my Samsung S4 phone (my second Android device), and when I saw the tablet, which had a good screen, a Wacom pen, usb ports etc., I decided it would be really nice to have something to hang out with, curl up and watch a film etc. And yes, the idea of trying to work with the tablet and reinstall an OS that I've yet to find much fondness for, was beyond me. The thing I did like (since I'm quite fond of Android), were the apps. But I fear Microsoft just lacks the "app gene"

    However, I've found a work around that seems solid and I will now create a separate post for that.
      My System SpecsSystem Spec

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Windows 8.1: Most Metro Apps crash immediately at launch
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