Windows 8 and 8.1 Forums


Broken apps after updating to W8.1?

  1. #1


    Posts : 18
    Windows 8.1 Pro w/ MC x64

    Broken apps after updating to W8.1?


    After I updated my Windows 8 x64 Lenovo y410p PC to Windows 8.1 from the app store and updated and repaired all possible apps from the store, there's 5 apps (that appear without images):

    Microsoft.Camera
    Microsoft.WindowsLive.ModernPhotos
    Microsoft.Bing
    Microsoft.WindowsLive.Chat
    Microsoft.MicrosoftSkydrive

    that when I try to run them, I get the message "This app can't open" and it asks me to check the Store for a fix. When I click the button to do that, the Store opens and I get the message "There's a problem with the app you're trying to run, and it can't be repaired by Windows Store." I'm guessing these are the old apps from Windows 8 that are no longer supported on Windows 8.1 (since I also have separate working Photos, Camera, and Skydrive metro apps). The only exception is that when I run the broken chat app, the Store app offers to repair the Mail, Calendar, and Peoples app, but that does not remove the broken chat app. How do I get rid of these apps, since I can't uninstall them from then normal uninstall menu?

    Here's what there apps look like:
    Photo Album - Imgur
    Last edited by MrPiggles; 20 Oct 2013 at 00:52.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1
      My System SpecsSystem Spec

  3. #3


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    Even after running the troubleshooter and restarting my PC, I still experience the same issue.
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I had couple of apps that were not working (News, Cocktail Flow) so what I did was to uninstall them then re-install.
      My System SpecsSystem Spec

  5. #5


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    Quote Originally Posted by topgundcp View Post
    I had couple of apps that were not working (News, Cocktail Flow) so what I did was to uninstall them then re-install.
    I'm unable to uninstall any of these 5 broken apps like I normally would be able to, nor do they show up in the uninstall menu in the PC Settings app, so it doesn't even look like I can remove them.
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Quote Originally Posted by MrPiggles View Post
    Quote Originally Posted by topgundcp View Post
    I had couple of apps that were not working (News, Cocktail Flow) so what I did was to uninstall them then re-install.
    I'm unable to uninstall any of these 5 broken apps like I normally would be able to, nor do they show up in the uninstall menu in the PC Settings app, so it doesn't even look like I can remove them.
    Uninstall them from the Start Screen, not from the PC settings. Right click on the app and click on uninstall
    Please see screen shot:
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My System SpecsSystem Spec

  7. #7


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    Quote Originally Posted by topgundcp View Post
    Quote Originally Posted by MrPiggles View Post
    Quote Originally Posted by topgundcp View Post
    I had couple of apps that were not working (News, Cocktail Flow) so what I did was to uninstall them then re-install.
    I'm unable to uninstall any of these 5 broken apps like I normally would be able to, nor do they show up in the uninstall menu in the PC Settings app, so it doesn't even look like I can remove them.
    Uninstall them from the Start Screen, not from the PC settings. Right click on the app and click on uninstall
    Please see screen shot:
    Like I already said, I'm not able to uninstall them normally either, the uninstall button does not appear. The only option is to Pin to Start.

    After I uninstalled and re-installed the Mail, People, and Calendar app, that got rid of the glitchy chat app, but there's still 4 glitched app still there.

    And from other forums, it seems like having Avast antivirus installed during the upgrade process is the likely culprit for this glitch.
      My System SpecsSystem Spec

  8. #8


    Posts : 1
    Windows 8.1


    Oh boy! just updated the desktop to 8.1 and now the APP Store does NOT work!! There is a small "X" bottom right on the TILE now, I click the tile and the screen goes green and the STORE crashes. GREAT..... just GREAT.
      My System SpecsSystem Spec

  9. #9


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    Quote Originally Posted by Acenetpdx View Post
    Oh boy! just updated the desktop to 8.1 and now the APP Store does NOT work!! There is a small "X" bottom right on the TILE now, I click the tile and the screen goes green and the STORE crashes. GREAT..... just GREAT.
    Please make your own thread if you're experiencing a separate issue.
      My System SpecsSystem Spec

  10. #10


    Posts : 18
    Windows 8.1 Pro w/ MC x64
      My System SpecsSystem Spec

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