Windows 8 and 8.1 Forums


Store updates and downloads

  1. #11


    Posts : 7
    W8


    Brink, when you say double click/tap on the .reg file this is where I am getting lost. The Firefox file I download is an .exe file, so I am not sure what u mean by the .reg file! Sorry to be such a thicko!
    If you could just run through the process in simple terms I am sure I would grasp what I am supposed to do.
    Thanks

      My System SpecsSystem Spec

  2. #12


    Posts : 22,582
    64-bit Windows 10


    Sorry kmob,

    I'm referring to when you download the .reg file for the .exe option in the tutorial below to fix the associations for .exe files.

    Default File Associations - Restore in Windows 8
      My System SpecsSystem Spec

  3. #13


    Posts : 7
    W8


    well I have downloaded the Firefox file again, double tapped it but all it does is extract and I get the "7-zip" response again.
    I give up. thanks for your help. I will go back to W7.Sorry I had problems understanding the instructions but I am a senior citizen and although I have been using a pc for a number of years I have never delved to deeply hence my lack of understanding.
      My System SpecsSystem Spec

  4. #14


    Posts : 22,582
    64-bit Windows 10


    Kmob,

    Did you try what we recommended above to fix this with?
      My System SpecsSystem Spec

  5. #15


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by kmob View Post
    well I have downloaded the Firefox file again, double tapped it but all it does is extract and I get the "7-zip" response again.
    I give up. thanks for your help. I will go back to W7.Sorry I had problems understanding the instructions but I am a senior citizen and although I have been using a pc for a number of years I have never delved to deeply hence my lack of understanding.
    Hello kmob,

    So, let's try it a different way before you waste all that time trying to go back to windows 7.

    Can you provide a link to your download site for Firefox? That way, I can actually try to recreate your condition on one of my test rigs to see where your issue is really cropping up. It would also be beneficial if you could provide a screenshot of that error too. Here's how you could do that:

    When the error message is visible, simply depress the Win key + print screen key and it will take a snapshot of you failure. Once done, go to you Pictures folder and you'll see a folder called Screenshots and you snapshot should be in there. Once found, you can attach it to your next post.

    However, if not, Good luck.
      My System SpecsSystem Spec

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