Windows 8 and 8.1 Forums


PaperPort and Windows 8

  1. #1


    Texas
    Posts : 1,022
    Windows 8.1

    PaperPort and Windows 8


    This post is more of a FYI, rather than an attempt to solve a problem, since it's resolved.

    I spent more than two days trying to get my Brother MFC-7460 printer (than scans perfectly in Windows 7) to scan with PaperPort, but no dice! That is until "my2cents" got curious and decided to help me.

    Long story short, I've lifted the beginning of the support page that says the following:

    The following Nuance products are compatible and supported on Windows 8:

    • Dragon NaturallySpeaking 12
    • OmniPage Ultimate
    • OmniPage 18
    • PDF Converter 8
    • PDF Converter Professional/Enterprise 8
    • PDF Create 8
    • PaperPort Professional 14
    • PaperPort 14


    Note PaperPort Professional 14 and PaperPort 14 at the end of the list. Well . . . that ain't perzackly true!

    Scrolling down (which I didn't do, because I believed what I was reading) you find:


    • Known Issues:

      • Scan button is grayed out within PaperPort. This issue can be resolved by running the Scanner Connection Utility. See Technote 6937 for additional information.



    I'm not sure that every MFC printer will be affected by this issue; however, I do know that when the problem arises, it's serious and that the solution is not easily discovered.

    If you want to read the thread on the problem, check out:

    No Scanner - The default scanner is not attached

      My System SpecsSystem Spec

  2. #2


    Great job, Wynona!
      My System SpecsSystem Spec

  3. #3


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by HippsieGypsie View Post
    Great job, Wynona!
    <blush> Thank you.
      My System SpecsSystem Spec

  4. #4


    Posts : 1
    8.1 pro


    THANKS for the info in this thread despite the fact that it is almost a year old!
    I have a paperport HOME version 11 that I bought a couple years ago and just installed it a few weeks ago and couldn't get it to work.
    The fix listed on that page says that it is ONLY for paperport 14 - so I'm a techie and thought, what's the worst that could happen - so I used it and it fixed my paperport 11 install just as it probably did your 14!

    Thanks for the info!!!!
      My System SpecsSystem Spec

  5. #5


    Glad it worked for you, zarraza2k. Welcome to Windows Eight Forums.
      My System SpecsSystem Spec

  6. #6


    FYI for anyone that just updated to Windows 10 and is having this same Paperport problem, the above solution works!
      My System SpecsSystem Spec

  7. #7


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by finplanner69 View Post
    FYI for anyone that just updated to Windows 10 and is having this same Paperport problem, the above solution works!
    Thanks loads, Finplanner! I haven't reinstalled PaperPort 14 on Windows 10, so that's very good to know.
      My System SpecsSystem Spec

PaperPort and Windows 8
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