iTunes Crashes on Startup

MrPiggles

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Member
Messages
18
Ever since I tried installing iTunes on my Lenovo y410p (Windows 8 x64), it will crash after it starts up. I've tried completely un-installing and re-installing, but to no avail. I've noticed that it only crashes when I'm connecting to the internet. Please help me solve this.

Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe


Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.0.126
Application Timestamp: 52394b24
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.2.9200.16451
Fault Module Timestamp: 50988950
Exception Code: c06d007e
Exception Offset: 00014b32
OS Version: 6.2.9200.2.0.0.256.103
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: f3d5
Additional Information 4: f3d5be0cad2787556264647dc02181c3


Extra information about the problem
Bucket ID: b72e033f096ce1bca4713e18385fb2ca (-454655229)
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro w/ MC x64
    Computer type
    Laptop
https://discussions.apple.com/thread/5252101?start=0&tstart=0

Found the solve...10 posts down:

1. From your desktop, right-click "My Computer" and click "Properties" (If you don't have the "My Computer" icon on your desktop, use the following steps, 0.1 - 0.5)

0.1 - Click the Start Menu button (Or use the Windows button on your keyboard)
0.2 - Locate "Computer" (should be in the right panel near the middle)
0.3 - Right-click on "Computer"
0.4 - Click "Properties" from the option pane
0.5 - This should have opened the "System" window (in the control panel also), continue to step 2

2. In the "System" window, click on "Advanced system settings", this brings up the "System Properties" window


3. In the "System Properties" window, click on the "Advanced" tab

4. In the "Advanced tab", click the "Environment Variables" button

5. In the "Environment Variables window", find and highlight the "Path" variable in the "Systems Variables" section

6. Click the "Edit" button to bring up the "Edit System Variable" window.

7. Finally, place your mouse cursor at the very end of the "Variable Value", and modify the variable value by adding the following (EXACTLY) to the end:

;C:\program files (x86)\common files\apple\apple application support\
 

My Computer

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