Windows 8 and 8.1 Forums


Acronis 2013 Nonstop Backup: Apps won't run after recovery

  1. #1


    Posts : 220
    Windows 8.1 Pro X64

    Acronis 2013 Nonstop Backup: Apps won't run after recovery


    I recovered my C and D partitions from a True Image 2013 Nonstop backup and found that a number of apps would not run. Windows message to the effect that the app could not be started.
    Tried from two different time stamps with same result. Eventually had to recover from a previous full backup.
    Contacted Acronis Support to find that free support is only available for 30 days after purchase of the product!
    I had thought that 1 year was the standard for most products.
    I have had a couple of issues with recoveries in the past and can never determine if the product is the culprit or if Windows 8 is to blame.
    I only purchased the product because W8 had dropped the shadow file capability which was available with W7.

    Is the answer to revert to W7, or find another backup/recovery product??

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Hi Hairy Scott,

    Maybe I am not technically inclined to the point where I can answer your question with details; however, I can still use the old Win 7 "create system image" on Win 8 and I thought that required the shadow volume copy ability. However, I know for sure they removed it on 8.1 preview:

    Click image for larger version

    Sorry if I misunderstood your question.
      My System SpecsSystem Spec

  3. #3


    Posts : 220
    Windows 8.1 Pro X64


    Quote Originally Posted by my2cents View Post
    Hi Hairy Scott,

    Maybe I am not technically inclined to the point where I can answer your question with details; however, I can still use the old Win 7 "create system image" on Win 8 and I thought that required the shadow volume copy ability. However, I know for sure they removed it on 8.1 preview:

    Click image for larger version

    Sorry if I misunderstood your question.
    Thank for the info.
    I tried out 8.1 yesterday and it made a dog's dinner of a number of things on my system so I will not be going down that path.
    I don't think using W7 Backup/Recovery enables the shadow copy feature for files.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    I don't think using W7 Backup/Recovery enables the shadow copy feature for files.
    Ok, thanks for that. I knew there was something more and I cannot answer that specific question. Hang in there because I'm sure someone will be able to respond accordingly. Good luck to you!
      My System SpecsSystem Spec

  5. #5


    Posts : 2,191
    Windows 8.1


    Is the answer to revert to W7, or find another backup/recovery product??
    I use Macrium Reflect Free on 8.1; however, I don't know if it would meet your specific needs:

    Macrium Reflect FREE Edition - Information and download
      My System SpecsSystem Spec

  6. #6


    Posts : 220
    Windows 8.1 Pro X64


    Quote Originally Posted by my2cents View Post
    Is the answer to revert to W7, or find another backup/recovery product??
    I use Macrium Reflect Free on 8.1; however, I don't know if it would meet your specific needs:

    Macrium Reflect FREE Edition - Information and download
    Thanks for the info. Will file that for future reference.

    Have decided to upgrade to the Acronis True Image 2014 in the hope that that the new version caters for the foibles of W8.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    Thanks for sharing you alternative solution. Good luck!
      My System SpecsSystem Spec

Acronis 2013 Nonstop Backup: Apps won't run after recovery
Related Threads
This weekend will see the deployment of Windows 8.1. In preparation I have updated all my drivers and such. I intend to keep ATI 2013 as long as possible because it has always been a difficult piece of software to upgrade. From what I've been able to read up until now (just days before the...
Thanks to Windows 8.1 update going belly up, and of course removing all recovery points, I was forced to recover my system. I did this from my Acronis True Image Nonstop Backup but after the recovery the system would not boot. Hung in the boot process for more than 30 minutes before I turned it...
Acronis Backup in Software and Apps
I am looking for software to do scheduled backups of my Win8 PC and was looking at Acronis Acronis backup software for data backup and disaster recovery solutions. . Is anyone using this on Win 8 and if so what is it like. Should I maybe look at any other software for this
Solved Acronis Backup and UEFI in Performance & Maintenance
Just built a new system w/a UEFI Bios. When I go to backup my C: drive (SSD) there is a Recovery Partition (NTFS), an Unamed partiton (FAT32), and the Local Disk C: (NTFS). I went ahead and backed up all three the first time, but in future should I just back up the Local Disk? Also, when I boot...
Have been running a Corsair Performance 128GB SSD SATA3 HD for almost 2 years on flagship with Win7 OS. Installed a 2nd Corsair Force SSD SATA3 HD about a year ago for storage. Each had single primary partition and worked without problem. Installed Win8 Pro OEM from retail disk when it was...
I would like to reinstall Win 8 on my ASRock UEFI motherboard in the UEFI mode. I have Win 7 OEM and the downloaded Win 8 Pro upgrade. I have the Win 8 Pro upgrade burned to an ISO disc. I also have the hard drive backed up to Acronis 2013 and have an Acronis WinPE rescue disc to boot with to...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook