Windows 8 and 8.1 Forums

refesh

  1. #1


    MD
    Posts : 865
    Windows 10 Pro x 64

    refesh


    Hello
    I have Office 2010 which came preinstalled on my Dell 8300 XPS. I have the key and have recovered the program in the past.

    If I Refresh my pc, and find the folder Windows. Old, can I get the Office program out of it or do I have to download from a site and install again?

    Obviously I don't know what is in the folder nor what it allows you to retrieve .
    I do know that when done with it you can delete it.

    I hope I can retrieve some of the progrms and apps that refresh removes and that is not hard to do. Perhaps I just open the folder, locate the program, and copy and paste it or click 'reinstall'.
    Thank you
    Peter

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello Peter,

    Unfortunately, you'll need to have the installer for the programs to reinstall them again. You will not be able to reinstall them from the Windows.old folder.
      My System SpecsSystem Spec

  3. #3


    What version/bit type of Office 2010 do you have?

    This might help to download it....then burn it to an ISO for safe keeping. Then isntall using the ISO and input your PK.

    Using your Office 2010 Product Key Card - Office.com
      My System SpecsSystem Spec

  4. #4


    MD
    Posts : 865
    Windows 10 Pro x 64

    MS Office Home and Student 2010


    Hello
    I do not know enough to be able to use the .Old folder as I don't know how to use/get installers.
    I assume the reason for the .Old folder is that skilled users can make use of it, or is that incorrect.
    I don't mean to split hairs but do wish to understand and learn. Maybe a person like me could get a file out of it and paste it somewhere.

    Also, regarding MS Office Home and Student 2010, 64 bit, I tried, with both pcs, to install it. But, it never would until I got a link. I have the link in a folder, but am not sure if I can post it. I will if I am allowed.

    My Office came preloaded with Dell and no matter where we went it would not install as a 32 bit even though 32 is recommended. I finally got the 64 bit from either MS or Dell and then it would install.

    It is a real negative to think that if I refresh or reinstall cleanly, I have to use the link as I have ben told I can only do so x amount of times. It seems odd that I bought it but don't own it as if I had a disc.

    Unless the link specifies 64 bit it will not install. Many times I want to format or use Fresh but I don't want to lose Office.

    Thank you for your kind comments and I hope to hear regarding my replies,
    Peter
      My System SpecsSystem Spec

  5. #5


    Use the link I provided to download the ISO, burn the ISO onto a DVD disc, then install using the newly created disc, when it asks for you product key, enter your product key, then the process will continue and you will have your office.

    Or you could order a backup disc from MS for a small fee. Using this link below.

    Download, back up & restore Microsoft Office products - Office.com

    This link is for




    Microsoft Office 2010 Backup - Office.com
      My System SpecsSystem Spec

  6. #6


    MD
    Posts : 865
    Windows 10 Pro x 64

    Office 64 bit


    Hello Bassfisher
    I had a hard time finding the right Office Home and Student 2010 64 bit . Sorry.
    Please let me know if the disc I just made is done right so I can install Office if I format, please.

    I made an attachment of the file I use to install Office by saving it to desktop.

    First I used the link MS gave me which I saved. I clicked save as desktop.
    I then used my burner to create the dvd. It took about 2 minutes.
    I notice the file says .exe not .iso on the desktop so I don't know if it is installable.
    I don't know where I can test it without doing harm to a computer.
    I verified the disc but wish to know if it will install Office when the time comes by just inserting the disc and installing the contents.
    Thank you
    Peter
    Attached Thumbnails Attached Thumbnails Office 64 bit.png  
      My System SpecsSystem Spec

  7. #7


    MD
    Posts : 865
    Windows 10 Pro x 64


    Quote Originally Posted by Brink View Post
    Hello Peter,

    Unfortunately, you'll need to have the installer for the programs to reinstall them again. You will not be able to reinstall them from the Windows.old folder.
    >>Hello Brink
    Thank you for the response. I understand about the installer.
    Bassfisher is trying to walk me through making a disc with the file I have.
    Peter.
      My System SpecsSystem Spec

  8. #8


    MD
    Posts : 865
    Windows 10 Pro x 64

    MS Office Home and Student 2010 64 bit


    Hello again
    Sorry to bother you but I wanted you to know it I created the disc.
    I inserted the disk and after about 2 minutes of humming it asked me if I wanted to repair, remove, enter 25 digit characters etc. I think this means had I entered the digits which I have separately for the laptop and desktop, it would have installed?
    Do you think this is correct although it said .exe and not .iso?

    I did not go past this point as I had no reason to reinstall office which is working well.

    I hope when I do give the digits that Office will install.

    MS sent me a link (X16-31970) which differed from mine(X17-75161) ; they were insistent that 32 bit would be ok for my pc until I told them that after formatting 32 does not install. I don't have Outlook etc. in my office so it may be a limited version or something.

    Thank you very much for helping me.

    Peter
    Last edited by Peter2; 14 Sep 2013 at 13:58.
      My System SpecsSystem Spec

  9. #9


    Peter2....have a look here and match up what you've got.


    Download Office 2010 (Official Direct Download Links) My Digital Life
      My System SpecsSystem Spec

  10. #10


    Before you ask....it says that the download contains all suites and based on what key you have is to what gets installed....


    Note: Contains Office Home and Student 2010, Office Home and Business 2010 and Office Professional 2010. The suite edition that corresponding to the product key type will be activated after installed.
      My System SpecsSystem Spec

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refesh
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