Windows 8 and 8.1 Forums


Software won't uninstall completely.

  1. #1

    Software won't uninstall completely.


    Hi guys, In my ignorance I downloaded 'Sparktrust PC Cleaner' without checking up on it. It was recommended by a well know download site, C.Net.
    I uninstalled it (or so I thought), but on start up a windows box asks me if I want to update the software.
    I click 'NO'.
    How do I completely delete this software?
    Some say boot in 'Safe' mode, but I don't seem to be able to find it in Windows 8.
    Even pressing the F8 button on start up won't work.
    I think this software may be malware, not too sure.
    Can any of you guys help please?
    Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello slobbadobba,

    You could use an option in the tutorial below to remove or disable this from running at startup. I'd try Option One first to see if it's listed to be disabled since that would be the easiest way.

    Startup Items - Manage in Windows 8

    Afterwards, check in Programs and Features for any other listed installed item that may be for this program running at startup as well.

    Hope this helps for now,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Hi Brink. After much gnashing of teeth I have managed to delete the rogue software. MY Kaspersky killed it off after a full scan.
    Thanks for your help and suggestions.
    Pretty sure I'll be needing more help in the future.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    I'm happy to hear that you got it sorted.
      My System SpecsSystem Spec

  5. #5


    Do yourself a favor and use "Revo Uninstaller" (my favorite) or some other program like that, they do not leave "tails" after them, files or registry leftovers.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    Do yourself a favor and use "Revo Uninstaller" (my favorite) or some other program like that, they do not leave "tails" after them, files or registry leftovers.
    Hi CountMike,

    I see that you have recommended this product more than once so I will ask for your expert commentary on same. Now, most uninstallers that I have used in the past are required to be running during the installation phase of all programs so it can chart/document all entries made by the installer. Once known, the uninstall process is simplified. So, does this hold true for Revo as well? If so, am I correct in assuming it would provide no benefit for those programs I had installed before installing Revo or is this program somehow unique from other uninstallers? In my case, I have a ton of programs already installed and I would really like to know if this would work on them based on your knowledge and first-hand experience with this product. Thanks!
      My System SpecsSystem Spec

  7. #7


    There are two versions of Revo, Free and Professional, I am using Pro but it is not needed normally. It does not matter when you install it, it will pick up whatever you have already installed but it has the option to install programs thru it too, which I use when installing drivers and programs that do not use registry. It also has "Hunter Mode" where you just mark a program and uninstall it from wherever it is installed. I like it because it also delete leftover files and registry entries that MS uninstaller mostly miss. There is also "Forced Uninstall" for more stubborn cases. Pro version has some more programs for cleaning and adjusting system.
    So you can be reasonably sure that all the programs installed will show on it. To be honest, there were a few cases when uninstallation did not go as planed but by using Scan it found all the files and registry entries and cleaned them up anyway. Just so you do not have to chase it, you can find free version here:
    Download Revo Uninstaller - MajorGeeks
    You can try it and if you do not like it, it can even uninstall itself.
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I have the paid version of Revo.
    It works good.
    New programs or pre Revo.
    It has other features as well.

    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    There are two versions of Revo, Free and Professional, I am using Pro but it is not needed normally. It does not matter when you install it, it will pick up whatever you have already installed but it has the option to install programs thru it too, which I use when installing drivers and programs that do not use registry. It also has "Hunter Mode" where you just mark a program and uninstall it from wherever it is installed. I like it because it also delete leftover files and registry entries that MS uninstaller mostly miss. There is also "Forced Uninstall" for more stubborn cases. Pro version has some more programs for cleaning and adjusting system.
    So you can be reasonably sure that all the programs installed will show on it. To be honest, there were a few cases when uninstallation did not go as planed but by using Scan it found all the files and registry entries and cleaned them up anyway. Just so you do not have to chase it, you can find free version here:
    Download Revo Uninstaller - MajorGeeks
    You can try it and if you do not like it, it can even uninstall itself.
    Hmm... Sounds like it does work a bit better than previous uninstallers that flat-out require a full monitoring of the installation. I may give it a try at sometime in the future. BTW, there's nothing like the voice of experience and you certainly sound like you have experience with Revo so thanks for that! Cheers!
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by David Bailey View Post
    I have the paid version of Revo.
    It works good.
    New programs or pre Revo.
    It has other features as well.

    Click image for larger version
    Nice isn't it? Ever used Hunter Mode ?
      My System SpecsSystem Spec

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Software won't uninstall completely.
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