Windows 8 and 8.1 Forums


Cannot install a specific software

  1. #11


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi

    Thanks, I'll do this today sometime and get back to you, unfortunately family do not share my enthusiasm for fixing things.

    Regards

    Daniel

      My System SpecsSystem Spec

  2. #12


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi, the

    what an ordeal this has been, and I really appreciate your patience and perseverance.

    Using "take control" allowed me to carry on to the next folder created by the install program
    but then I got the error again, changing the permissions and starting the install again gave me the error
    but using "take control" on that folder allowed the install to complete fully.

    Then I tried to install another program, and got the error again.

    So I looked up "repair install" of W8 and found your post on repair install without losing data,
    I did that and now everything is working well, no errors on install, I am guessing that the malware h
    ad changed some W8 file.

    Thanks again for your help

    regards

    Daniel
      My System SpecsSystem Spec

  3. #13


    Posts : 22,565
    64-bit Windows 10


    You're most welcome Daniel. I'm happy to hear that you got it sorted.

    I would recommend to do a full scan of your system just to help make sure it's still clean.
      My System SpecsSystem Spec

  4. #14


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi

    I am running a Kaspersky Rescue disk antivirus scan on it right now, so far
    it has taken 10 Hours.

    Regards

    Daniel
      My System SpecsSystem Spec

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Cannot install a specific software
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