Windows 8 and 8.1 Forums


Microsoft say my Office 2010 is Illegal!!!!!!

  1. #1


    Cape Town
    Posts : 13
    Windows 8 professional

    Microsoft say my Office 2010 is Illegal!!!!!!


    I hope Microsoft can help me. a few days ago I reformatted my desktop PC which was running Vista and also ran Microsoft Office 2010 Professional. I installed Windows 7 on it plus my other software, but when I re-installed Office 2010 Professional and tried to activate it, I got the message "Product Key Invalid ."
    My Office 2010 is a legal copy which I bought a few years back and has functioned perfectly up until I wanted to re-install it on my PC with Windows 7. I tried to activate it by phone with Microsoft in South Africa (where I live) but got the message that it was an "illegal copy", which it certainly is not. Can anyone help???

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    This can only be resolved through Microsoft so make haste and contact them directly.
      My System SpecsSystem Spec

  3. #3


    Cape Town
    Posts : 13
    Windows 8 professional

    How


    Any idea how I can contact Microsoft. They do not publish any contact details!
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview
      My System SpecsSystem Spec

  5. #5


    Cape Town
    Posts : 13
    Windows 8 professional


    I have tried to contact Microsoft via the web numerous times now, to report my problem. I have been shunted from screen to screen, eventually ending up at a screen which says i have to pay R720 ($90) for a solution. I twould seen that Microsoft is making the reporting of problems as difficult as they can in order to not have to solve problems like this. Maybe someone has a better idea for me to get into contact with them. I would appreciate any help I can get.
      My System SpecsSystem Spec

Microsoft say my Office 2010 is Illegal!!!!!!
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