Windows 8 and 8.1 Forums

Store not working

  1. #1


    Posts : 3
    Windows 8

    Store not working


    Hi All,

    Wondering if anyone could help.

    I have been trying to access the store on my computer but it seems to open up then just goes to the start menu.
    All that is in the start menu is the Desktop tile, Internet tile and the store tile.

      My System SpecsSystem Spec

  2. #2
      My System SpecsSystem Spec

  3. #3


    Posts : 22,584
    64-bit Windows 10


    Hello Vancy, and welcome to Eight Forums.

    In addition, you might see if going through these troubleshooting steps may help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    I have tried everything except a reset and its till not working.

    I tried to open something else in the store and it came up saying "Windows cannot find 'ms-windows-store:Assoc?protocol=http'. Make sure you have typed the name correctly, and try again"

    Any ideas?

    Sorry for causing any hassle and thanks alot for your advice.

    Graham
      My System SpecsSystem Spec

  5. #5


    Nice tutorial, Shawn! It covers the whole gambit in a great order. :thumbup:

    I'll add that to my list.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,584
    64-bit Windows 10


    Graham,

    How long has it been like this for?

    You might see if doing a system restore using a restore point (if available) dated before this started may help.
      My System SpecsSystem Spec

  7. #7


    Posts : 3
    Windows 8


    There was no restore point set. (school boy error)

    Do I have to buy a disk?
      My System SpecsSystem Spec

  8. #8


    Posts : 22,584
    64-bit Windows 10


    No need to buy anything. You should be able to refresh Windows 8 as per the tutorial below. Be sure to read the note at the top for what will be affected.

    Refresh Windows 8
      My System SpecsSystem Spec

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