Windows 8 and 8.1 Forums

mail and people icon

  1. #1


    Posts : 30
    windows 8

    mail and people icon


    this has only started recently when trying to reply to an email from the desktop or send a new email from the people icon, I start to type several words of the message, press the space bar to type the next word and the screen changes (flips back to show the icons) and the message or reply disappears, its most annoying, what is happening

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Jenny,

    You might see if going through the troubleshooting steps below may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 30
    windows 8

    administrator and guest both disabled on my computer, how


    I will try to fix my problem but have discovered that my administrator is disabled as is guest, how do I enable the administrator function so I can work on my previous problem
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    You might see if doing a system restore at boot using a restore point (if available) dated before this happened may be able to help.
      My System SpecsSystem Spec

  5. #5


    Posts : 30
    windows 8

    more problems


    Windows is activated when i check in the computer properties panel and when I check user accounts i'm an administrator and yet it wants me to activate and does not recognise the number I got and it asks for a cd no but my hp has no cd drive
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    You could try activating by phone.

    Activate Windows 8 by Phone
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by jennyb7 View Post
    Windows is activated when i check in the computer properties panel and when I check user accounts i'm an administrator and yet it wants me to activate and does not recognise the number I got and it asks for a cd no but my hp has no cd drive
    Maybe this VBS script will help with your Product Key.
    Download it to your Desktop.
    Left click it & your Product ID & Product Key will pop up in a small window.
    Compare the number that pops up to the one you are now using.

    ShowKey.vbs

    See also: Product Key - Find for Windows 8

    A picture (I use A custom interface, hence the blue scroll)---

    Click image for larger version
    Last edited by Brink; 15 Jul 2013 at 03:34. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  8. #8


    Posts : 30
    windows 8


    well here is my experience in Australia, I actually phoned Microsoft and gave them the key number and yes it is for my computer even though it didn't recognize the key on line, but there is a definite problem with the email and message tiles, they trying to solve it but I couldnt get the settings bar to appear when the mouse cursor was in the top right hand corner, I was then referred to HP and gave them my cd number all Ok but HP thinks that updates to my laptop when overseas recently is the cause of the problem, after two tries at restore (I can't get back to restore at a time when I think the problem started) my best option now is to do a recovery for my computer as that should fix the problem. I have had many updates on previous computers when travelling overseas so not really sure that this is the cause but if nothing works I will gladly go back to windows 7
      My System SpecsSystem Spec

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