Windows 8 and 8.1 Forums


Windows 8 will not let adobe software updates

  1. #1


    Posts : 2
    win 8

    Windows 8 will not let adobe software updates


    I've just loaded Adobe Lightroom 5 and when it checks for updates I get a message suggesting either the my web address is wrong, the enternet connection has a problem or their server is down none of the three apply. And Lightroom isn't the only software this is happening to.

    Any suggestions?


    thanks in advance,

    tom

      My System SpecsSystem Spec

  2. #2


    Posts : 1,925
    Windows 8.1 Pro


    Are you running a third party firewall or anti-virus?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    win 8


    Yes, Bit Defender.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,925
    Windows 8.1 Pro


    I don't know anything about BitDefender, but is it possible it's blocking the requests?

    I can assure you, I have no problems updating adobe software on Windows 8 using only the standard Windows Defender anti-virus and firewall.
      My System SpecsSystem Spec

  5. #5


    Posts : 122
    Windows 8 64bit Pro


    If its starts, and gets to a certain place (the install), and goes no further - with my laptop at 125 % desktop size the PopUp window wasn't showing the next button, so i reversed it back to 100%, and no problems.
      My System SpecsSystem Spec

Windows 8 will not let adobe software updates
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