Windows 8 and 8.1 Forums


Something happened and Windows Store is no longer working

  1. #1


    Athens, Greece
    Posts : 47
    Windows 8 Enterprise RTM x64

    Something happened and Windows Store is no longer working


    Like the title says, something happened. I don't really know what.
    I can open the store and search for apps but when I try to click on an app to see more info, I get this screen. Tried a bunch of stuff such as changing locale, fixing corrupted files and whatnot. Nothing helped. And that sucks, considering the 8.1 update will be released tomorrow and I won't be able to access it.. Any kind of help will be appreciated.


      My System SpecsSystem Spec

  2. #2


    Posts : 22,564
    64-bit Windows 10


    Hello Wael,

    You might see if going through the troubleshooting steps in the tutorial below may be able to help fix this.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Athens, Greece
    Posts : 47
    Windows 8 Enterprise RTM x64


    Quote Originally Posted by Brink View Post
    Hello Wael,

    You might see if going through the troubleshooting steps in the tutorial below may be able to help fix this.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
    Hey Shawn, thanks for your reply, always liked your tutorials.
    Unfortunately, the troubleshoot didn't help and I'm unable to refresh my Windows. I'm lacking "media". My copy is genuine, I just don't have a disc.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,564
    64-bit Windows 10


    No worries. The tutorial below can help show you how to download a Windows 8 ISO that can be used to create a DVD or USB to do a refresh with.

    https://www.eightforums.com/tutorials...ad-create.html
      My System SpecsSystem Spec

  5. #5


    Athens, Greece
    Posts : 47
    Windows 8 Enterprise RTM x64


    Quote Originally Posted by Brink View Post
    No worries. The tutorial below can help show you how to download a Windows 8 ISO that can be used to create a DVD or USB to do a refresh with.

    https://www.eightforums.com/tutorials...ad-create.html
    Interesting. That should help refresh my laptop without actually making my key useless in the process.
    One more question. Will the 8.1 update come in an executable file as well or just as a Store update? Maybe it will be able to fix the issue since it's a major thing.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,564
    64-bit Windows 10


    The Windows 8.1 Preview will be available in the Windows Store, and as a ISO file download at Microsoft. You should be able to download the ISO when it's available to use instead.

    Don't know what the download links are for the Windows 8.1 Preview ISO yet though, but should be easy to find tomorrow with a Google search.
      My System SpecsSystem Spec

  7. #7


    Athens, Greece
    Posts : 47
    Windows 8 Enterprise RTM x64


    Quote Originally Posted by Brink View Post
    The Windows 8.1 Preview will be available in the Windows Store, and as a ISO file download at Microsoft. You should be able to download the ISO when it's available to use instead.

    Don't know what the download links are for the Windows 8.1 Preview ISO yet though, but should be easy to find tomorrow with a Google search.
    Sounds good. Hopefully, it will fix that issue. I use Bing by the way. :P
    Thanks for your assistance! Still accepting help.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,564
    64-bit Windows 10


    You're most welcome. Please let us know how it went after upgrading to 8.1 via the ISO downloads.
      My System SpecsSystem Spec

  9. #9


    Posts : 93
    W8 Pro 9200


    There is something inside System32 folder called WSReset.exe ... Maybe that helps?

    Store Cache - Clear in Windows 8
      My System SpecsSystem Spec

  10. #10


    Athens, Greece
    Posts : 47
    Windows 8 Enterprise RTM x64


    Quote Originally Posted by amoled View Post
    There is something inside System32 folder called WSReset.exe ... Maybe that helps?

    Store Cache - Clear in Windows 8
    Tried it twice before and again now, didn't help. :/ Thanks though.
      My System SpecsSystem Spec

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Something happened and Windows Store is no longer working
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