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Obtaining and applying Office 2013 updates

  1. #1

    Obtaining and applying Office 2013 updates


    I recently installed Office 2013 ProPlus (obtained legally through my company) and yesterday, saw a popup in the System Tray telling me that updates were available.

    When I clicked it, nothing appeared to happen. So, I searched using IE and found Microsoft Update and installed it.

    Then, I used the option to do an in-place Repair of Office 2013 -- which worked OK and then caused the System Tray popup to appear -- again. When I clicked it, nothing appeared to happen -- again.

    So, I did an Online Repair of Office 2013 -- which is misnamed because what it actually did was reinstall it from scratch. Same System Tray popup, same no changes.

    So, I started Windows Update, had it check for updates, and expected it to find Office 2013 updates, but it found nothing new.

    In Win7, my Office 2010 gets updated through Windows Update. I don't have to do anything special.

    So, what do I have to do to get Office 2013 updates?

      My System SpecsSystem Spec

  2. #2


    Posts : 480
    Windows 8 Pro x64


    Generally, you don't have to do anything special in Windows 8 either. Make sure Microsoft update is on (last checkbox here)
      My System SpecsSystem Spec

  3. #3


    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition


    Hi Mark,

    The Office 2013 updates are not distributed through Windows Update. When there are updates you will be notified through a message in the system tray. The message is just for information. The updates will install automatically. You cannot initiate it manually.

    As far as I know there is no manual methode to check for Office updates. I've been using Office 2013 since the HUP launch early january this year. Since then I've tried searching for a way to manually check for updates but I haven't found any. So I gave up .

    I guess the only thing you can do is to rely on the thought that everything will update in the background.

    Greetz,

    Rover
      My System SpecsSystem Spec

  4. #4


    Posts : 480
    Windows 8 Pro x64


    Der Snoober, your post puzzled me for а moment, because I do get updates via Microsoft Update per the option mentioned in the post #2. Then I remembered that there are two ways to install Office 2013: traditional and Click-to-Run. You and Mark Phelps probably have the latter, and that should solve the mystery
    Last edited by Vadikan; 31 May 2013 at 03:43. Reason: grammar :)
      My System SpecsSystem Spec

  5. #5


    A Finnish ex-pat in Leipzig, Germany
    Posts : 1,452
    Windows 8.1 Pro with Media Center


    Quote Originally Posted by Der Snoober View Post
    Hi Mark,

    The Office 2013 updates are not distributed through Windows Update.
    Strange:

    Click image for larger version

    Anyway, Mark have you checked that Windows Update is set up to receive Office updates? If it is you should see the highlighted text:

    Click image for larger version

    If not, set Windows Update to receive Office updates:

    Click image for larger version

    Kari
      My System SpecsSystem Spec

  6. #6


    Posts : 480
    Windows 8 Pro x64


    Hi Kari,

    Per my explanation above:
    If your Microsoft Office product was installed with Microsoft Office Click-to-Run, use Click-to-Run Product Updates instead of Microsoft Update
    Googling Click-to-Run provides the technology insights.
      My System SpecsSystem Spec

  7. #7


    A Finnish ex-pat in Leipzig, Germany
    Posts : 1,452
    Windows 8.1 Pro with Media Center


    Yeah, I noticed your post after posting mine.
      My System SpecsSystem Spec

  8. #8


    After doing some research, I discovered that my Office 2013 was evidently installed using Click-to-Run.

    Maybe this is how ProPlus versions made available through the Home Use Program work.

    I did notice that when the updates first appeared in the System Tray, and I clicked that, nothing appeared to happen. But evidently, updates are then installed in the background.

    Also, I have checked all the box about updates, and in my case, Windows Update does NOT provide notifications of Office 2013 updates. But, from what has been said, that is probably a side effect of Click-to-Run.

    Thanks for all the advice.
      My System SpecsSystem Spec

  9. #9


    Posts : 480
    Windows 8 Pro x64


    MSFT is trying to make the process of updating Windows and Office as unobtrusive as possible, and it's intereseting how we get concerned when we don't see traditional activity. Although, the pop-up about available updates without coherent response from the system sounds like not a good UX.

    Just curious, do Office updates display in update history?

    And I think you can mark the thread as solved at this point.
      My System SpecsSystem Spec

  10. #10


    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition


    I also installed my Office via Click-To-Run. I have a Home Use Program Professional version. So that must be the reason why I don't recieve the updates through Windows Update.

    Kari, I have the settings of Windows Update checked as you describe. So there must be two different ways 'in the market' for Office to update.

    Confusing...

    @Vadikan, no. The updates do not show in the update history.
      My System SpecsSystem Spec

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Obtaining and applying Office 2013 updates
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