Apps problem

Giovanni8743

New Member
Messages
18
Location
Clovis, California
Some of my apps will load up, then randomly close :confused:. This happens with the weather, finance, sports, maps, travel, and news apps. I've tried everything, from sfc scan to refreshing my computer. The only antivirus I use is Windows Defender. And the only thing I have left is to reinstall windows. I can't do that though, because I have nothing to backup my files with. Is there anything I can do :(? Or should I tell Microsoft this so they can fix it in an update?
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
So do I uninstall this driver?
Capture.PNG
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
well, before you uninstall...

have you upgraded to the latest Catalyst driver suite to see if that solves the problem? It's all a matter of finding a driver revision that works. So for example, it might be the latest driver has a bug that's causing a problem so you have to revert to the previous version. Or it could be an old driver revision that has a bug and a newer one works. It all depends and you're going to have to do some trial and error.

for me, I upgraded to the latest catalyst driver suite but kept the original AMD/ATI driver that came with Windows 8. that fixed my problem.

so if you want to be systematic, you can start from the latest version and work your way backward. or start from the original driver and work your way forward. since you have a newer generation card, I would start with the latest driver and work backwards to toward revisions and see if that helps

this is the driver I'm using (yours of course will be different). I'm using the WDDM v1.1 driver:
30nfxy1.jpg
 

My Computer

System One

  • OS
    Windows 8.1 Pro
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