Windows 8 and 8.1 Forums


3rd party installer failure due to lack of privileges

  1. #1

    3rd party installer failure due to lack of privileges


    I have had installer failure for Hp printer software and windows live mail even though signed in as administrator and running the programs as administrator; the failure is the same for both, that is " failure due to lack of privileges to write to C:\program data\Microsoft \windows\start menu".
    I have gone to the files and changed permission from read only several times and had it change right back to read only as soon as I closed explorer.
    I have gone into uac and disabled notification but it has no effects, and win8 apps still seem to work anyway' so I reset uac to normal level again.
    This all seemed to start after a win update, but doing a system restore has not helped either.
    Any info on this is appreciated but I am stumped at this point, thanks in advance to responders!!

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Right click the exe & choose Properties & see picture:

    Click image for larger version

    Check the box & Apply & OK.
      My System SpecsSystem Spec

  3. #3


    Hi Medab1,
    I tried this with no effect, same error!! Get same error for true image update , windows live essentials, and HP printer software all downloaded as win8 versions. Thanks for the tip anyway, a good reminder to check compatibility when getting errors.
    Thanks for tip,
    Jeffreyx
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Have you tried right clicking & taking Ownership?

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Hi Medab1,
    Have done that already with no effect, same result as program data and start menu , it almost seems like win8 is preventing any change to those files; changing permissions, attributes, or taking ownership has no result. It is very frustrating
    have a good day,
    jeffreyx
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    This might or might not help.

    In administrator command prompt run:

    Dism /Online /Cleanup-Image /RestoreHealth

    It's worth a try.
    It might take up to an hour to finish.

    If it says it fixed things, reboot to configure anything it downloaded from Microsoft.
    Good luck.

    EDIT--

    Have you tried taking ownership of the start menu:

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Hi Medab1,
    Ran as directed , took about 20 min and said it fixed a corrupted file. no change as far as I can tell after restart and intallers still fail for not being able to write to program data or start menu. thanks for the hi-end help
    jeffreyx
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Sorry your problem persists.
    Maybe Brink or somebody will assist ?
      My System SpecsSystem Spec

  9. #9


    Hi Medab1,
    Thanks for all the help, even if it did not cure it it definitely double checked all the low level solutions and taught me a few things.
    a big thank you for the replies and tips,
    jeffreyx
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Were you trying to install Live Mail from here:

    Windows Essentials: Other Programs

    I just did.

    It comes in a package but you can choose just to install mail.

    Mine:

    Click image for larger version
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
3rd party installer failure due to lack of privileges
Related Threads
Solved Microsoft - Lack of Support in General Support
Ever since I got my new pc I have been attempting to contact MS Support in the UK to answer a very simple problem. I bought Windows Media Center from Arvato GmbH in Germany. Their email address is none functional. When I bought it it fitted into the pc great, then my pc broke. I have a new pc...
Flash Player or Lack of in Browsers & Mail
I am trying to watch NASA live stream from space and it keeps reporting that I need flash player. When I go to get it, adobe reports that win 8 has this 'built in' and I do not need it, then gives instructions for enabling it - which it already is!!! I have double checked and treble checked all...
Hi there; I am using the mail app in windows 8.1. The problem I have is that when I type a letter in another language, something reprocesses my words, to make them look English. How can I prevent that? I notice there is no option to control the spell checker, if indeed this is one. Now when I use...
I don't have administrator privileges in Performance & Maintenance
I'm the administrator of my pc for example if i want to access device manager an error pops that i don't have permission to access it . I can't turn off windows defender and whenever i click on change UAC settings the screen flash and nothing happens . Please help
Welcome. I struggle with a problem already the present day. Namely, I bought a new computer: MSI b75ma-e33, Intel Pentium Processor G2030 and other components. I think the problem lies in the motherboard, but how to solve it I have no idea. Namely, after installing Windows 8 (64 bit)...
Hi there A lot of the Language packs that are available in W7 still aren't available in W8 yet. (The display language packs that you can add on to the basic Windows version) -- I don't mean a fully "National Version" of Windows itself. This could cause some users (and businesses) to delay...
Yes, I like to try something new/better/different. I installed the CP/M mod in my TRS 80 Model III to see what it was all about. Turns out it added lots of capabilities. It wasn't very nice to have to reinitialize the floppy drives every time you changed a disk. Similarly there are some things in...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook