Windows 8 and 8.1 Forums


STORE app not opening

  1. #1


    Posts : 4
    Windows 8 & Unbuntu 12.10

    STORE app not opening


    I just clicked a pdf file, & chose store to find a app for it, than I got an error & store not loads any more since than.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,127
    Windows 8.1 Pro


    wow.

    I guess the first thing you could try is to go to default programs and associate your PDFs with something else. and then see if the Store app works.

    then you can try reinstalling the Store app.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 & Unbuntu 12.10


    ok I installed adobe reader, is there a tutorial how to reinstall store?
    I already tryed App troubleshooter & wsreset.exe method.
    Can any one chek if the script from windows/winstore/winstore.html is correct:
    HTML Code:
    <!DOCTYPE html>
    <!-- Copyright (C) Microsoft. All rights reserved. -->
    <html xmlns="XHTML namespace">
    <head>
        <meta charset="UTF-8"/>
        <link rel="Stylesheet" type="text/css" href="WinStore.css" />
        <script src="WinStore.js"></script>
    </head>
    <body>
        <div id="frame">
            <button id="errorBackButton" class="win-backbutton" tabindex="1"></button>
            <div id="errorPageTitle" class="win-type-xx-large"></div>
            <div id="errorMsg" class="win-type-x-large"></div>
        </div>
        <div id="snap">
            <img id="snapImg" alt="" src="images\Snap.png" />
            <div id="snapTitle" class="win-type-xx-large"></div>
        </div>
        <div id="splash">
            <img id="splashLogo" alt="" src="images\splashscreen.png" />
            <div id="splashContent">
                <progress id="splashProgress"></progress>
            </div>
        </div>
    </body>
    </html>
    Last edited by KEVY; 05 Apr 2013 at 16:17.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,127
    Windows 8.1 Pro


    hmmm... I'm not sure how to fix just the Store app.

    what you can do is this:

    use the new Refresh option. On the Start screen open the Charm bar (by moving the cursor to the top-right corner) and search for Refresh (you will need to click "Settings" in the search results to see it). This will retain your user settings and files, but you will have to reinstall any apps you have installed through methods other than the Windows Store (so applications downloaded from a website, for example, or installed off a DVD). (You'll also need to re-log in to your wireless network afterwards.)

    The Start screen will be exactly how you set it up, all your linked accounts will still functional and it should fix any app problems you had with the Windows Store.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 & Unbuntu 12.10


    Quote Originally Posted by dirtyvu View Post
    hmmm... I'm not sure how to fix just the Store app.

    what you can do is this:

    use the new Refresh option. On the Start screen open the Charm bar (by moving the cursor to the top-right corner) and search for Refresh (you will need to click "Settings" in the search results to see it). This will retain your user settings and files, but you will have to reinstall any apps you have installed through methods other than the Windows Store (so applications downloaded from a website, for example, or installed off a DVD). (You'll also need to re-log in to your wireless network afterwards.)

    The Start screen will be exactly how you set it up, all your linked accounts will still functional and it should fix any app problems you had with the Windows Store.
    Already did that once today, I'm not going to use the refresh every time I get this error I rather reinstall windows 7 than refreshing 8 again.

    Know I got this when running wsreset.exe
    Code:
    Windows cannot find's-windows-store:PurgeChaches'
      My System SpecsSystem Spec

  6. #6


    Posts : 22,581
    64-bit Windows 10


    Hello Kevy, and welcome to Eight Forums.

    If you have not already, you might go through all the items in the tutorial below to see if they may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8 & Unbuntu 12.10


    Quote Originally Posted by Brink View Post
    Hello Kevy, and welcome to Eight Forums.

    If you have not already, you might go through all the items in the tutorial below to see if they may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
    Remains 16.Refresh , probably I'm going to reinstall 7 , wonder what a normal user that payed for 8 will think when he will get stick with a problem like this.

    Re: enabling guest account let me enter in store app, but I can't login to my Microsoft account from store & I can't install any app.
    Click image for larger versionClick image for larger version
    Last edited by KEVY; 09 Apr 2013 at 08:52.
      My System SpecsSystem Spec

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