Windows 8 and 8.1 Forums


metro apps are not working....please need help

  1. #1

    metro apps are not working....please need help


    i have recently installed windows 8 and added my email Hotmail id too and synchronised my id and pc both. but when i click on any of the metro apps it enlarges for few seconds and again the start screen comes . it happens for all metro apps. when i put the mouse pointer to left corner then it is minimised there and when i maximize it then same start screen comes, so what is going wrong; i have installed kaspersky pure internet security and disabled it but got the same problem. please help me

      My System SpecsSystem Spec

  2. #2


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    What you may need to do is go into "Setting" and do a recovery. Not really sure what could be causing this problem. How long have you had Win 8 installed, and was it working prior to this problem.
      My System SpecsSystem Spec

  3. #3


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    By any chance did you turn off UAC ?
    In addition, anti virus software is known to cause funny things happened including BSOD's. I've lost count of how many I've helped with BSOD's caused by Anti Virus. Turning off is different from exiting which the anti virus software is still running in the background except it stops monitoring in real time. You might want to temporarily uninstall Kapersky to see if the problem goes away.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by topgundcp View Post
    By any chance did you turn off UAC ?In addition, anti virus software is known to cause funny things happened including BSOD's. I've lost count of how many I've helped with BSOD's caused by Anti Virus. Turning off is different from exiting which the anti virus software is still running in the background except it stops monitoring in real time. You might want to temporarily uninstall Kapersky to see if the problem goes away.
    How to turn on uac?when i uninstaled kis then it worked but does it mean with antivirus metro apps dnt work?if yes then without a v the pc will be in risk.so explain friend.
      My System SpecsSystem Spec

  5. #5


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    as said above I lost count of the problems caused by Anti Virus software. The reason I mentioned about UAC being turned off because Metro Apps will not work but in your case it is the Kasperski stuff. Lots of people will not agree with me but I never believe in those Anti Virus craps, they seem to create more problems than helps. Virus and Malwares,Spywares are created everyday, every hour, every minute... and if the anti virus definition databases are not up to date then it will not help and they will sneak into your PC anyway. What I believe is a good image backup everytime I make some change to my PC so if I suspect something is wrong with my PC, all it takes is 7-8 minutes to restore and I am back in business instead of spending time trying to clean it up and not even sure if it's completely clean.

    Windows Defender is sufficient enough to protect your PC and in addition, turn off Autorun then you should be OK.

    How to turn off Autorun:

    Win+X -> Run and type gpedit.msc

    Administrative Templates >Windows Components > Autoplay Policies
    , double click "Turn off Autoplay", Next is click Enabled, and then select All drives so that you can disable Autorun on all drives.

    BTW, If you are happy with the result, Please mark it "Solved" so we can help others with same problem. Thanks

    Cheers !!!
    Last edited by topgundcp; 21 Mar 2013 at 07:34.
      My System SpecsSystem Spec

metro apps are not working....please need help
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