Windows 8 and 8.1 Forums

Netflix app issue (and Hulu Plus too)

  1. #1

    Netflix app issue (and Hulu Plus too)

    I was given the notification in the store yesterday that my Netflix app needed an update...since then, I can't use it. It keeps giving me an error message that there is something wrong with my network connection, and that it may just be temporary & to try again later..but no matter how or when I try, I keep getting the same message. I've tried uninstalling & re-installing the app, nothing. Not a HUGE deal since it works in my browser, but I was enjoying the app & wondered if this is an issue on the Netflix end or what? I knwo it can't be my PC as I just got it a couple of weeks it's brand new. And my internet connection is fine. I also get an error message when trying to use the Hulu Plus app as well.

    Anyone out there experiencing this or have any solutions?

    Thank you!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,127
    Windows 8.1 Pro

    try uninstalling it. and then redownloading it.

    next time you see the error message, can you take a screenshot? and have you changed your video driver lately?
      My System SpecsSystem Spec

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