Cannot install this program - Please help me :(

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Jimbo9887

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Hi, i am trying to install TuneUp Utilities 2013 v.13.

It was already installed to my pc, i uninstalled it using Revo Uninstaller pro ,the uninstallation setup was not starting so Revo Uninstaller Pro deleted everything in the registry about that program and everything in the program files). The program now isn o longer in the control panel's "uninstall a program" feature.

Now i want to Install the program again and when i run its setup, it says that it's already installed, pls help. I tried doing a system restore and it did not work.

**I already tried sfc/scannow
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8 Pro 64-Bit
Always uninstall from Windows Programs and Features, no need for 3rd party/ in-between uninstallers because they can mess things up. It can be Revo's fault but also a glitch in TuneUp's uninstaller or settings. Don't really know.

You need a restore point from before Revo uninstalled the program because the registry needs to be in good shape.
Probably there are still some registry entries left, check manually in Program Files (and x86) and see if the folder with tuneup still exists. before you attempt any system restore.
Try to look in CCleaner as well and run a registry cleanup just to see if it detects TuneUp entries.

The program entries are located in Hkey_local_machine\software then look for TuneUp or its manufacturer.
Delete the right map or let CCleaner do it if it finds it then try the re-install.

Be careful next time.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
Hopachi said:
Always uninstall from Windows Programs and Features, no need for 3rd party/ in-between uninstallers because they can mess things up. It can be Revo's fault but also a glitch in TuneUp's uninstaller or settings. Don't really know.

You need a restore point from before Revo uninstalled the program because the registry needs to be in good shape.
Probably there are still some registry entries left, check manually in Program Files (and x86) and see if the folder with tuneup still exists. before you attempt any system restore.
Try to look in CCleaner as well and run a registry cleanup just to see if it detects TuneUp entries.

The program entries are located in Hkey_local_machine\software then look for TuneUp or its manufacturer.
Delete the right map or let CCleaner do it if it finds it then try the re-install.

Be careful next time.
Click to expand...

i performed a system restore but now tuneup utilities uninstallation setup won't start i go to control panel's "uninstall a program" when i click on tuneup utilities the setup will not start pls help?
 

My Computer

System One

  • OS
    Windows 8 Pro 64-Bit
Then look for TuneUp files or folders in Program files and entries the Registry.
I also mentioned CCleaner.

The setup also must have left something in your user's folder in (hidden) ...\AppData\Local\...

If any of these steps sound confusing let us know.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
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