Windows 8 and 8.1 Forums


Cannot install this program - Please help me :(

  1. #1


    Posts : 53
    Windows 8 Pro 64-Bit

    Cannot install this program - Please help me :(


    Hi, i am trying to install TuneUp Utilities 2013 v.13.

    It was already installed to my pc, i uninstalled it using Revo Uninstaller pro ,the uninstallation setup was not starting so Revo Uninstaller Pro deleted everything in the registry about that program and everything in the program files). The program now isn o longer in the control panel's "uninstall a program" feature.

    Now i want to Install the program again and when i run its setup, it says that it's already installed, pls help. I tried doing a system restore and it did not work.

    **I already tried sfc/scannow
    Last edited by Brink; 17 Feb 2013 at 15:35. Reason: merged

      My System SpecsSystem Spec

  2. #2


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Always uninstall from Windows Programs and Features, no need for 3rd party/ in-between uninstallers because they can mess things up. It can be Revo's fault but also a glitch in TuneUp's uninstaller or settings. Don't really know.

    You need a restore point from before Revo uninstalled the program because the registry needs to be in good shape.
    Probably there are still some registry entries left, check manually in Program Files (and x86) and see if the folder with tuneup still exists. before you attempt any system restore.
    Try to look in CCleaner as well and run a registry cleanup just to see if it detects TuneUp entries.

    The program entries are located in Hkey_local_machine\software then look for TuneUp or its manufacturer.
    Delete the right map or let CCleaner do it if it finds it then try the re-install.

    Be careful next time.
      My System SpecsSystem Spec

  3. #3


    Posts : 53
    Windows 8 Pro 64-Bit


    Quote Originally Posted by Hopachi View Post
    Always uninstall from Windows Programs and Features, no need for 3rd party/ in-between uninstallers because they can mess things up. It can be Revo's fault but also a glitch in TuneUp's uninstaller or settings. Don't really know.

    You need a restore point from before Revo uninstalled the program because the registry needs to be in good shape.
    Probably there are still some registry entries left, check manually in Program Files (and x86) and see if the folder with tuneup still exists. before you attempt any system restore.
    Try to look in CCleaner as well and run a registry cleanup just to see if it detects TuneUp entries.

    The program entries are located in Hkey_local_machine\software then look for TuneUp or its manufacturer.
    Delete the right map or let CCleaner do it if it finds it then try the re-install.

    Be careful next time.
    i performed a system restore but now tuneup utilities uninstallation setup won't start i go to control panel's "uninstall a program" when i click on tuneup utilities the setup will not start pls help?
      My System SpecsSystem Spec

  4. #4


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Then look for TuneUp files or folders in Program files and entries the Registry.
    I also mentioned CCleaner.

    The setup also must have left something in your user's folder in (hidden) ...\AppData\Local\...

    If any of these steps sound confusing let us know.
      My System SpecsSystem Spec

Cannot install this program - Please help me :(
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