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Purchased Office 2010 w/ free upgrade to Office 2013

  1. #1

    Purchased Office 2010 w/ free upgrade to Office 2013


    Any idea when Office 2013 will be available for download / upgrade?

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Hafnarfjrur IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    it's in the Ms store already -- although IMO I'd stick to Office 2010 if I were you.
    Anyway YMMV so here's the link (UK store) .

    Microsoft Store United Kingdom Online Store - Office Suites

    What you'd do to get the upgrade price I don't know but Office 2013 IS available for download. Try phoning / emailing -- actually a better option these days is to use a FAX believe it or not for this type of question. Emails tend to get lost as people have 100'000's to deal with, phone calls are diabolical --endless menu systems, loads of waiting and people on the other side of the planet who are incredibly difficult to understand.

    The lowly fax machine when it chatters into life usually gets INSTANT attention these days . !!

    Cheers
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  3. #3


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    hello guys,

    have the Office 2013 Home and Business, but when trying to download the free version, since i have bought Office 2010 with a free upgrade.......nowhere i can find it.

    At MS once first has to buy before downloading.

    When i hit : http://www.office.com/setup

    off course i get redirected to the belgian site, but i want the english version.

    When on the belgian site i get the message that my key is not valid, so after checking some 10 times....there is nothing wrong with my key.

    So i opened upgrade anytime and there i can put in the same key which is accepted. Strange, very strange.

    Jimbo,

    the site you mention does not allow me to download, unless i purchase......again.

    Jeff
      My System SpecsSystem Spec

  4. #4


    Do you have an Office 2013 key? I'm not sure how the free upgrade works, but if you have the key, this should get you sorted.

    Download, Backup & Restore Microsoft Office Products - Office.com
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  5. #5


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    Yes Electro, i have the right key.

    Can someone explain me why this does not work when trying to download from an official MS site????


    Will try the site you mention.

    I did this and get redicted to the belgian site. My god.....

    thanks

    Jeff
      My System SpecsSystem Spec

  6. #6


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    And guess what......my key is not working.

    hahaha

    will contact the company who sold it to me.

    Jeff
      My System SpecsSystem Spec

  7. #7


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    Well, contacted the seller who cannot help me, so he gave me an 0800 number, but i get redirected to the states and automatically i am asked to put in the 12 key digit. What 12 key digit?

    So i try the 02 number (Brussels) and all i get is put in your 25 digit code and they will give me another. I cannot get someone on line.

    Anyway i guess i just have to wait for MS to wake up.

    Jeff

    I do not want another key, i want to download Office 2013 Home/Business and start using it.
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by electrotune1200 View Post
    Do you have an Office 2013 key? I'm not sure how the free upgrade works, but if you have the key, this should get you sorted.

    Download, Backup & Restore Microsoft Office Products - Office.com
    Thanks lector, bt that link only allows me to reinstall Office 2010, and I want to upgrade to 2013, which I am supposed to be able to do with my product key according to newegg when I purchased it.

    I have searched the office.com site and can not for the life of me find an "Upgrade" page, only "purchase" page.

    Does anyone have a clue?

    Thanks again!

    P.S. ..... not looking for Office 365, just an upgrade to 2013
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    windows 8 pro x64


    Well i got office 13 just a few weeks ago and what happens is when you run the set-up and you have office 2010 you will get an upgrade option but if you got no trace of a previous version of office you will see an install option. and with downloading i don't remember being asked a key before i could download <I downloaded the iso then extracted it later though>
      My System SpecsSystem Spec

  10. #10


    Thanks Kach, howeve, the issue is 2010 is already installed. It was purchased & installed shortly before the release of 2013, with the provision and sold as "with free upgrade to 2013" by Newegg. You would think there would be a "upgrade from 2010 to 2013" on office.com, but I am either blind or just plain can not find such an option anywhere.
      My System SpecsSystem Spec

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Purchased Office 2010 w/ free upgrade to Office 2013
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