Windows 8 and 8.1 Forums


XBox music app not streaming

  1. #1


    Posts : 4
    Windows 8

    XBox music app not streaming


    So I upgraded to windows 8 today after using the enterprise evaluation for a while and I'm greeted with the most annoying problem, no streaming music(mainly for smart dj). I can play local music files just fine, but when I try to play anything that's not local(previews, music, etc) it just dies on me. It get the app crash screen and 0xc00d11cd (0x8004b82e) for the error message. So far I haven't found any fixes.

    I've already:
    reset tci/ip and winsock(suggested at some other place, knew it wouldn't work)
    ran the apps diagnostics application
    updated to current version
    synced licenses
    reinstalled

    Any input guys? This is bugging the hell out of me.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,127
    Windows 8.1 Pro


    for me, it was my graphics driver. all the streaming software in the Windows Store is very strict about DRM and HDCP. so if there's a break in the protection along the line, it messes up.

    So I have the ATI HD4670 and the "latest" driver was the legacy 12.6 driver. This broke all streaming apps including Xbox Music. I kept all the Catalyst Suite except for the driver. For the driver, I used the default ATI driver that came with Windows.

    I heard some people had a similar problem with Nvidia drivers and some driver revisions work better than others.

    here's the thread that I talked about it the most. see if it helps:
    app dumping me back to the start screen?

    Also, what kind of monitor are you using (VGA, HDMI, DVI)? VGA are the least likely to be HDCP compliant. The graphics card and the monitor has to be compliant to have a protected path.

    and here's another thread where Netflix failed to run on my VGA monitor but ran fine on my other monitors (which are true DVI-D cables, not DVI-I cables; I have a 3 monitor setup):
    Issues running apps with Dual Monitor Set Up
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    I see no reason why it shouldn't be working, I'm running the same graphics drivers(which happens to be Nvidia, so I ignored most of the ATI posts) that I did when I ran the windows 8 enterprise evaluation. Thanks for the response, I'll mess with the graphics drivers when I get home. And yes, I'm using VGA, looking for a new monitor already, it's rather old.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    Okay, so I'm home. Turns out it was the nvidia driver, which I find rather annoying considering it has to do with drivers. Anyways, I used driversweeper and installed version 3.10.7 which seems to be working now. Turns out I installed an update for windows 8 which happened to break it. I'll see if I can find a place to submit a bug ticket. Thanks for the help.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,127
    Windows 8.1 Pro


    if you see people having the same problem, spread the word and offer this as a possible solution.

    it's not being advertised enough that these graphics drivers across multiple vendors are breaking the streaming apps. not enough people are complaining to Nvidia or AMD/ATI. I have no idea if Intel people are getting similar problems.
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    Windows phone 7.5


    I met this similar issue with my Xbox Music app, and the stuff i streamed is mp3s (No DRM absolutely). Why it?

    ----------------------------------------------
    Update: A great DRM Media Converter which can re-encode any DRMed media files to open file formats.
    Last edited by madliu; 29 Jan 2013 at 10:02.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    Quote Originally Posted by madliu View Post
    I met this similar issue with my Xbox Music app, and the stuff i streamed is mp3s (No DRM absolutely). Why it?
    No idea, I guess we'll just have to wait for another update. ATI and Nvidia are borked, but I have no doubt they'll fix it soon, we just have to make it known.
      My System SpecsSystem Spec

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