True Image 2013 scheduled backup not working

Scheduled backups not executing at the times set. Scheduler2 is automatic and running according to services.msc, I have re-installed the software, and done a repair install. I downloaded and installed their schedmgr which works while the computer is still on but on reboot schedmgr does not run unless done so manually. I turned Fastboot off as a test and it seems to solve the problem but this procedure makes the computer extremely slow which I cannot tolerate so I turned Fastboot back on. I am not the only one with this problem and Acronis seems unable to rectify the problem so far.

IS you computer asleep when the backup is scheduled to run? If so, ensure you have enabled it to wake up via the wake-up timers in power settings.

My system is set to never sleep and hibernate is turned off.