Windows 8 and 8.1 Forums


docx files not showing Microsoft Word icon

  1. #1


    Posts : 3
    Windows 8

    docx files not showing Microsoft Word icon


    I have installed Microsoft Office 2010 on my new Windows 8 computer, but the docx files do not have the correct icon. I've tried repairing, uninstalling and reinstalling Microsoft Office, but I am still having the same problem. Does anyone have any suggestions? Thanks.

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  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Deposit,

    Double check in Default Programs to make sure that Word is set as the default program with all of it's associations, and see if that sorts it afterwards.

    Default Programs - Set Your Default Programs in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Quote Originally Posted by Brink View Post
    Hello Deposit,

    Double check in Default Programs to make sure that Word is set as the default program with all of it's associations, and see if that sorts it afterwards.

    Default Programs - Set Your Default Programs in Windows 8

    Hope this helps,
    Shawn
    Thanks for the reply. I tried using "Set your default programs", but Microsoft Word didn't appear (Outlook was the only MS Office program in the list). Then I tried "Set Associations" and .docx files are set to open in Word, but there's still no MS Word icon on .docx files when I view them in Windows Explorer.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,576
    64-bit Windows 10


    You might see if right clicking on the .docx file and on "Open with" to select Word may toggle the icon to return.

    If not, then you might see if rebuilding the icon cache may help.

    If still not, then you might see if using either option in the tutorial below to manually change the icon of .docx files to use the icon of the Word .exe file.

    File Extension Icon - Change Default Icon - Windows 7 Forums
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  5. #5


    Posts : 3
    Windows 8


    None of those methods worked, but I made a new profile and the problem appears to have been solved. Thanks for the suggestions.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,576
    64-bit Windows 10


    That's great news.
      My System SpecsSystem Spec

  7. #7


    Posts : 1
    Windows 8 x64


    I have exactly the same problem. Two questions:
    - do Microsoft know or care about this Windows 8 issue?
    - what is this "Made a new profile" action by Deposit which fixed the problem?
      My System SpecsSystem Spec

  8. #8


    Posts : 22,576
    64-bit Windows 10


    Hello Mr Rick, and welcome to Eight Forums.

    He had just created a new user account to use instead of the old one.

    User Account - Add a New User in Windows 8
      My System SpecsSystem Spec

docx files not showing Microsoft Word icon
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