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Win 8 store app (the app itself) is crashing on startup
This happens:
https://vimeo.com/55685776
It crashes/closes as soon as it starts up. This only happens for one account. I'm sure I could fix it by removing and re-adding the account, but I'd prefer not to.
TIA
Matt
Administrator
Administrator
mvp
Hell Matt, and welcome to Eight Forums.
Do you have a 3rd party AV or firewall program installed? If so, uninstalling/reinstalling it may help.
If not, then you might see if
refreshing Windows 8 may help.
Hope this helps,
Shawn
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Well, I could just remove and reinstall the user account instead of doing a refresh/reinstall. I'm just wondering what could be causing this behavior.
Administrator
Administrator
mvp
Do you have a 3rd party AV or firewall program installed?
Did you upgrade to Windows 8, or clean install to it?
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
No 3rd party av or firewall.
Upgraded to Win8 from Win7.
Administrator
Administrator
mvp
Not sure if removing/adding the user account will work or not, but Refresh usually does.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Yes, I can fix it by creating a new account for the user, but I'd prefer not to and I would like to know the root of the problem. Any idea what could be causing this? Is there a way to reset the metro settings for a user somehow? Where are these settings even stored?
Administrator
Administrator
mvp
I wish that was known and was something as easy as that.
So far, the only known fix for this is a refresh, reset, and I suppose create a new user account to use instead.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone