Windows 8 and 8.1 Forums

Apps can not be installed/updated error: 0x80072ee4

  1. #1

    Posts : 3
    Windows 8 Prof

    Apps can not be installed/updated error: 0x80072ee4

    i tried the following:

    1) refreshing
    2) delete "ole" folder in registry (didnt get to delete it, due to an error)
    net stop wuauserv
    rename c:\windows\SoftwareDistribution softwaredistribution.old
    net start wuauserv
    4) sync windows live id witht the store (several email-addys)
    5) completely shut down windows firewall, i even tried every possible option within this(there is no other anti-virus / firewall)
    6) windows 8 is up to date
    7) "sfc /scannow" had no results
    8) reset windows 8

    so what should i try now?
    according to another thread, here is my licenseingdiag report
    <ProductName>Windows 8 Pro</ProductName>
    <TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone>
    <ActiveSkuDescription>Windows(R) Operating System, RETAIL channel</ActiveSkuDescription>
    <Manufacturer>To Be Filled By O.E.M.</Manufacturer>
    <Model>To Be Filled By O.E.M.</Model>

    i also used CC-Cleaner.
    when i tie up my registry, there is one issue that can not be solved
    ActiveX/COM Fehler InProcServer32\%CommonProgramFiles%\System\Ole DB\msdaora.dll HKCR\CLSID\{e8cc4cbe-fdff-11d0-b865-00a0c9081c1d}

    please help.
    without the apps, having windows 8 is pointless.

    (i am sorry about my bad english : ( )

      My System SpecsSystem Spec

  2. #2

    Posts : 3
    Windows 8 Prof

    i have a solution.
    when i upgraded to windows 8, i had opera as my strd.-browser.
    thats why IE failed to set up a TEMP-Folder.
    you have to manually set up a temp folder to solve this problems.

    1) open IE via .exe at C:\Program Files\Internet Explorer
    2) top right -> options/perfrences button -> internet options
    3) Tap should be sth like "general" -> pefrences button
    4) set folder -> i set it on C:\TEMP
    5) windows wants you to sign in again -> do it -> have fun with your apps.

    (i only have a german version, and i don know the exact names of the buttons and tabs but i still hope that this will help you.
      My System SpecsSystem Spec

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