Windows 8 and 8.1 Forums


Error 0x80073cf9 while downloading apps form windows store

  1. #1

    Error 0x80073cf9 while downloading apps form windows store


    Hi,

    I was getting Error 0x80073cf9 while downloading apps form windows 8 store.

    So first I did a refresh and now it is still not working any ideas?

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)
      My System SpecsSystem Spec

  3. #3


    I tried the folder thing it did not work.

    I tried refresh but still did not work.
      My System SpecsSystem Spec

  4. #4


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    .... if not, please run the following commands in a COmmand Prompt window and post the results.

    REG QUERY HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Appx
    REG QUERY HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Appx\AllowAllTrustedApps


    Here are some instructions to make life easier
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My System SpecsSystem Spec

  5. #5


    ERROR: The system was unable to find the specified registry key or value.
      My System SpecsSystem Spec

  6. #6


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    for both?
    I'm out of my depth here

    I'll do some research and come back.
      My System SpecsSystem Spec

  7. #7


    Yes for both:

    Microsoft Windows [Version 6.2.9200](c) 2012 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Win
    dows\Appx
    ERROR: The system was unable to find the specified registry key or value.


    C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Win
    dows\Appx\AllowAllTrustedApps
    ERROR: The system was unable to find the specified registry key or value.


    C:\Windows\system32>
      My System SpecsSystem Spec

  8. #8


    Hi Noel did you find a fix?
      My System SpecsSystem Spec

  9. #9


    This is a picture of what I get:

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    Check the AppXDeployment-Server event log - it may have more details

    Open Event Viewer, and see if you can find it - I'm not at a Win8 machine at the moment.
    If you find any relevant errors, copy and paste them to your reply.
      My System SpecsSystem Spec

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