Windows 8 and 8.1 Forums


accessing the internet via tiles

  1. #1


    Posts : 2
    windows 8

    accessing the internet via tiles


    hi, i am nearly at the end of my tether trying to find a solution to this. I am by no means an expert and get cofused with people talking 'technical' - I need an easy solution if possible.

    As i installed windows 8 from a download, i don't have a disc or a usb stick with the installation files on.

    When i try to access any of the tiles, they open, but nothing actually works - in so much that they are not connected to the internet, yet when i access firefox via a tile it will, or via the desktop.

    so, mail, ie, store, weather etc etc will not work from the tiles.

    i have updated via windows update, tried to get them to work with avg disabled, reset the connection, even downloaded a trouble shooting tool, all to no avail.

    please help if you can

    many thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Did the tiles ever work? If so, do a system restore to a point before they stopped working. All programs installed later than the chosen point will be uninstalled. But, that could be a good thing since one of them may be the culprit.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    Hi, no they haven't.

    Also, internet explorer when access via the desktop is not reliably opening web pages, where my daughter's who is still on windows 7 will.

    I'm beginning to think I made a mistake here!
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    System restore as I mentioned. Then, hopefully you'll have a fresh start. See my prior reply.
      My System SpecsSystem Spec

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