Windows 8 and 8.1 Forums


My non-working APPS fixed without a Refresh!!

  1. #1


    Posts : 61
    Windows 8 Pro

    My non-working APPS fixed without a Refresh!!


    Today I finally had some time to spend three hours on the phone with Microsoft about the APP problems I was having.
    Kindle, Weather, Netflix, Xbox, CW TV, MAPS and others----the ones that have to log on....

    After an hour the MS tech was puzzled and starting to suggest I do a refresh, but I balked on that and he kept looking. (I had let him on my machine remotely)

    The ISSUE was a number of services that were turned off. It is unknown as to whether these services were turned off during the upgrade, because I know I never turned them off. They may have already been turned off in Windows Home Premium. It may be because my upgrade was from Win 7 Home Premium to Win 8 PRO. They are going to investigate further and will update me later by email.

    The solution is check your services (Control Panel>>Admin tools>>>Sevices) and turn disabled services to AUTOMATIC and then try the APPS and see if APPS start to work. Change those set to disabled to automatic, try it one by one to find out exactly which ones were hanging up the APPS. I even turned on Apple Mobile devices (be funny if it was the culprit)

    Because the MS tech was not keeping track at the moment we could not identify exactly which disabled service(s) was the culprit, but in the alphabetical list I believe we turned from "disabled" to "automatic," everything in the A's and B's...when the APPS started working. Background intelligent transfer should be "Automatic with delayed start."

    The MS tech had already tried others but no effect so we started again and after switching all the disabled service in the A's and B's to automatic. We tried it and the APPS were all working.

    The best bet is to do it a section of the list at a time. There may some disabled services that you may have already disabled yourself for one reason or another and those you can probably leave disabled.

    I think Home Premium win 7 already had numerous services turned off by default. I could now (if I have time,) experiment and figure out exactly which service it was that was hanging it up.

    The MS tech went ahead and turned most everything disabled in the rest of the list to "automatic."
    With each change you push "restart " in the service menu (to get to the Service menu double click the service) and let each service you changed "restart." Important to do this restart after making the change.

    Anyway. for those having the problems with APPS, give it a try.

    MS was very helpful. They didn't have the answer beforehand but they said they are working on these issues. This was an easy fix in reality. Glad I didnt have to do a refresh only to find the same issues happening again like some people.


    MS ALSO gave me these helpful links

    Access files on other PCs - Microsoft Windows

    Get to know Windows

    Manage your apps and services using Task Manager - Microsoft Windows

    New keyboard shortcuts for Windows 8 and Windows RT - Microsoft Windows

    Socialize and stay in touch - Microsoft Windows

    The charms: Search, Share, Start, Devices, and Settings - Microsoft Windows

    Wi-Fi & networking - Microsoft Windows
    Last edited by rialcnis; 15 Nov 2012 at 13:26.

      My System SpecsSystem Spec

  2. #2


    Posts : 12
    Windows 8 Pro 64bit


    Thanks for all the great info...will see if it works for me later on.
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8 Pro 64bit


    Did you change the manual start items to automatic as well? I only have 5 services that are disabled and none of them are in the "A's and B's" as you mentioned were the in the section where you believe contained the issue.
      My System SpecsSystem Spec

  4. #4


    Posts : 61
    Windows 8 Pro


    Quote Originally Posted by Ambellina635 View Post
    Did you change the manual start items to automatic as well? I only have 5 services that are disabled and none of them are in the "A's and B's" as you mentioned were the in the section where you believe contained the issue.

    No. Only disabled ones. When I said A's and B's I was guessing as that was how it appeared but the MS tech was moving fast.

    Try the others see if it works.

    It doesn't hurt to start at the beginning and go to all the Automatics and Automatic with delay and restart them. It is possible that a service required a restart. I bet you will fix it...worked like magic for me.
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8 Pro 64bit


    Thanks for the response again rialcnis. None of the disabled services did anything for me by turning them on. I will try the long process of restarting all the services tomorrow.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8 Pro 64-bit


    Thanks for letting us know how to fix it. I've already had to do 2 clean installs because of this issue.
      My System SpecsSystem Spec

  7. #7


    Posts : 61
    Windows 8 Pro


    Quote Originally Posted by c0mputeRb0y View Post
    Thanks for letting us know how to fix it. I've already had to do 2 clean installs because of this issue.

    I couldn't bear doing reinstalls I have too many programs. and not enough time.

    I hope that my fix, works for others.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    If you do an in place upgrade - you may well find services have been disabled.

    Antivirus software, Windows Live Mail, third party programs like imaging/disk management programs and so on.
      My System SpecsSystem Spec

  9. #9


    Posts : 61
    Windows 8 Pro


    Quote Originally Posted by Ambellina635 View Post
    Thanks for the response again rialcnis. None of the disabled services did anything for me by turning them on. I will try the long process of restarting all the services tomorrow.
    Don't forget "restarting" each one you change by clicking on the service and open up the popup window where you can restart it.
      My System SpecsSystem Spec

  10. #10


    Posts : 61
    Windows 8 Pro


    Quote Originally Posted by SIW2 View Post
    If you do an in place upgrade - you may well find services have been disabled.

    Antivirus software, Windows Live Mail, third party programs like imaging/disk management programs and so on.
    I guess MS needs to work on these little torturous details.
      My System SpecsSystem Spec

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My non-working APPS fixed without a Refresh!!
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