Windows 8 and 8.1 Forums

Store app buys

  1. #1


    Posts : 10
    windows 8

    Store app buys


    I have tried several times to download a game from the Store app and I get a message telling me to check my email for verification. I check my email and check the verification box. I am told this is not the correct email address, yet it is the email account shown under my profile picture. I do not know what to do to correct this problem.

    Paul S

      My System SpecsSystem Spec

  2. #2


    Do you use capital letters in your email address? I know it shouldn't matter, but I tried signing into an MS account where it did matter.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    windows 8


    No, I didn't use any caps. Last time I tried my request was denied. I'll keep trying. Thanks.

    Paul S
      My System SpecsSystem Spec

  4. #4


    Posts : 10
    windows 8


    I don't know what happened but my app download function is working. I am able to load programs OK.

    Paul S
      My System SpecsSystem Spec

  5. #5


    Posts : 1,308
    Windows 8 enterprise x64


    are you using a microsoft account email ?
      My System SpecsSystem Spec

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