Windows 8 and 8.1 Forums


Microsoft Store won't connect to the Internet

  1. #1


    Posts : 6
    Windows 8

    Microsoft Store won't connect to the Internet


    Microsoft Store won't connect to the internet. I am on the internet but it repeatedly said my computer isnt connected. I've searched my computer for the Windows Update to try and fix it that way and it has magically disappeared and I dont know how to re-download it. I need help bad. Thank you.

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  2. #2


    Posts : 835
    Win 8.1 Pro


    It sounds like you may have a corrupted install.
    I would highly recommend reinstalling windows.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,308
    Windows 8 enterprise x64


    right click on Computer Icon on the desktop
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  4. #4


    Posts : 6
    Windows 8


    I've already reinstalled it once for the same problem. and area what do I need to do after I right-click? I dont see anything that says "Update"
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  5. #5


    Posts : 835
    Win 8.1 Pro


    There is something else going on here but....

    On Keyboard hit WIN+C and click on Settings and then Change PC Settings
    Down at the bottom click on Windows Updates

    or click on search and type Control Panel
    open that and windows update should be in there

    If that is not in either of those places, there is something seriously wrong with your install of windows and if it is doing this every time you install the OS, you have a corrupt something (ISO, CD/DVD, etc.) and I would advise you to contact a Professional IT Person.
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  6. #6


    Posts : 6
    Windows 8


    Well I found the update and updated it and the store didnt work. I remember the second time I installed it it worked the first time I had it on but once I restarted my computer, it wouldnt work, and my pc has issues connecting to any network when i first turn it on. It will find the network, and I know the connection works because Im at UT, but yet it will say "No network connection" I have to restart it every time just to get online. I swear im so pissed.
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  7. #7


    Posts : 835
    Win 8.1 Pro


    Ok, this is not a Windows issue, I can promise you that.

    This is either a Driver/Hardware issue that is not compatible with windows 8
    Or you have a bad NIC.

    If it is Wireless, this could also indicate bad reception to the UT Access Point.

    But this is definitely not a Windows 8 issue.

    What is the System specs? What brand and model?
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  8. #8


    Posts : 6
    Windows 8


    Toshiba Satellite 2011. Pentium Dual Cor CPU 2.20 GHz. RAM - 3 GB. x64 based. My step bro is running it on a 2 year old emachines with a 1 ghz processor and 2 gb of ram. I dont understand what could be wrong. and It cant be. The router is in my room and ive even tried direct connecting it to an ethernet cable and it still messes up (it also worked perfectly with windows 7) And what is an NIC?
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  9. #9


    Posts : 835
    Win 8.1 Pro


    NIC = Network Interface Card
    Your Ethernet (cable direct connection) or WIFI

    Unfortunately I don't have an answer for you on this. I would have to be sitting at it.
    That is strange, but it's not a specific Windows 8 issue. I would check Toshibas site for the latest drivers. Try Win7 drivers if they don't have any for 8 (which I doubt they do yet, or ever).

    Also check the links at the bottom of this thread for other threads or do a search on it.
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8


    Ok! thank you for all of your help!! You gave me more answers than ive found out on my own!!
      My System SpecsSystem Spec

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Microsoft Store won't connect to the Internet
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