Windows 8 and 8.1 Forums


Apps not load when clicked - ok on home screen

  1. #1


    Posts : 2
    Windows 8 Pro 64 bit

    Apps not load when clicked - ok on home screen


    Hi. I upgraded my Windows 7 to Windows 8 a couple of days ago, and whatever I do, I can't get any of the new UI apps to load when clicked on. They are showing info in the tiles on the home screen, but when I click on them to open them fullscreen, I just get a full screen colour, with the app logo, and a 'loading' graphic at the top of the screen (the rotating dots thing). The apps never finish loading. They dont close down or anything, just sit there doing nothing.

    I've tried creating a fresh user, rather than my Win 7 admin user, but same happens for that user too.

    Any ideas?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,565
    64-bit Windows 10


    Hello Yogurspy, and welcome to Eight Forums.

    It has been reported that if you had any 3rd party security programs (AV/firewall) installed when you upgraded to Windows 8, that uninstalling/reinstalling or updating them to the latest version should fix this issue.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 Pro 64 bit


    Thanks, I use Kaspersky. I had to re-install it after upgrading, but following your advice I uninstalled, and re-installed and now the apps seem to be working ok.

    Cheers.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,565
    64-bit Windows 10


    That's great news.
      My System SpecsSystem Spec

Apps not load when clicked - ok on home screen
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