Windows 8 and 8.1 Forums


Metro apps don't work

  1. #11


    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Yosemite 10.10.4, Ubuntu GNOME 15.04


    Quote Originally Posted by ricorp View Post
    Do you happen to have Avast installed on your PC? Most likely that's the case.Update the program and restart the PC afterwards. It doesn't matter if it is the Free or the Paid version. After the restart, you would see in their update message that Avast is now fully compatible with Windows 8. Try using the Modern apps now and you would see a difference.
    Nah... I use Kaspersky Internet Security 2013

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  2. #12


    Seems like Kaspersky can cause this Metro won't connect to Internet
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  3. #13


    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Yosemite 10.10.4, Ubuntu GNOME 15.04


    Quote Originally Posted by Capt.Jack Sparrow View Post
    Seems like Kaspersky can cause this Metro won't connect to Internet
    Well, the problem existed before installing Kaspersky as I did a clean install. In fact, after installing Kaspersky, some apps worked but still on and off. I ran sfc/ scannow. And it showed some errors but it says it can't fix.
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  4. #14


    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Yosemite 10.10.4, Ubuntu GNOME 15.04


    Should I upload the CBS log file?
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  5. #15


    Quote Originally Posted by pratnala View Post
    Should I upload the CBS log file?
    Yes you can.
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  6. #16


    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Yosemite 10.10.4, Ubuntu GNOME 15.04


    Uploaded the log file. I uploaded as a .txt file because it said .log was invalid
    Metro apps don't work Attached Files
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  7. #17


    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Yosemite 10.10.4, Ubuntu GNOME 15.04


    And this is what the Apps troubleshooter says
    Attached Thumbnails Attached Thumbnails apps.png  
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  8. #18


    Seems like shell32.dll.mui is corrupted that happens mostly if the operating system is pirated or the system files have been hacked.
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  9. #19


    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Yosemite 10.10.4, Ubuntu GNOME 15.04


    Quote Originally Posted by Capt.Jack Sparrow View Post
    Seems like shell32.dll.mui is corrupted that happens mostly if the operating system is pirated or the system files have been hacked.
    Well my OS is genuine. I did a system refresh. Everything is working now. Will get back after I install all softwares. Btw, how is it fixed? Only refresh eh?
      My System SpecsSystem Spec

  10. #20


    Posts : 2
    Windows 8 Pro


    Quote Originally Posted by pratnala View Post
    Quote Originally Posted by Capt.Jack Sparrow View Post
    Seems like shell32.dll.mui is corrupted that happens mostly if the operating system is pirated or the system files have been hacked.
    Well my OS is genuine. I did a system refresh. Everything is working now. Will get back after I install all softwares. Btw, how is it fixed? Only refresh eh?
    Most likely it will go belly up again after installing updates. In my experience, it's been one particular hotfix that's caused the problem. If memory serves me correctly, the KB article for that hotfix ends in 872. Uninstalling it resolved the issue for me.
      My System SpecsSystem Spec

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