Windows 8 and 8.1 Forums


Windows 8 App Store Error

  1. #1


    Posts : 2
    Windows 8 Pro

    Windows 8 App Store Error


    All of my apps started crashing except Maps so I uninstalled all of them to re install them. Well, when i go on the app store I get an error saying that it couldn't connect, but after refreshing it connects. I can't download any app however because I'm getting the error:
    Your purchase couldn’t be completed
    I've tried switching to a local account, that doesn't work. Is this just traffic overflow?


    EDIT: Apps started crashing after I used mklink to create a junction from my User Profile to my HDD so my user profile isn't on my main OS SSD.

      My System SpecsSystem Spec

  2. #2


    Posts : 1
    windows 8


    Today I just started getting the same message "your purchase couldn't be completed" "something happened and your purchase couldn't be completed"

    I'm lost as to what I may have done to mess this up. It worked fine for 4-5 days since i installed windows 8. Any help would be appreciated.
      My System SpecsSystem Spec

  3. #3


    You could try a refresh.

    If you are buying make sure you are signed in your Microsoft account and that you have a working payment method.
      My System SpecsSystem Spec

  4. #4


    so many people have this probelm

    i for one have this one as well
      My System SpecsSystem Spec

  5. #5


    Do you have AUInstallAgent folder in "C:\Windows" ? If not that is probably causing the problem so just add it in and reboot.
      My System SpecsSystem Spec

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